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Thread: Lost password

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    Default Lost password

    I have a small problem. Well actually quite a big one. I have forgotten my password to log into the admin account. Because my shop seems to be unable to send emails reset password procedure will not work.

    I tried to link and then subsequently my other computer could not log in despite having memorised the password on it so it looks like asking for a password reset email also disables the old password.

    I have tried a few of my usual combinations but nothing happens. At this point what can I do? I do have access to the shop files via FTP.

    What can I do?

  2. #2
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    Lost password

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    Lightbulb Re: Lost password

    Quote Originally Posted by sparkylabs View Post
    What can I do?
    Read the wiki!
    You'll need access to the database.

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    Default Re: Lost password

    The problem is my hoster disabled my hosting account from sending emails because the osc instalation got hacked and is refusing to reactivate it unless i update. They are not that impressed with what tyey see in the scripts. Seems like i best look for an alternative, but what ?

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    Default Re: Lost password

    Quote Originally Posted by sparkylabs View Post
    Seems like i best look for an alternative, but what ?
    Hosting provider or ecommerce package, or both?

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    Default Re: Lost password

    replace oscmax I have run the update but they say it is not up to date.

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    Default Re: Lost password

    If you have access to the database you should be able to clear the admin password to blank - then quickly log in and set a new password.

    And this link may be a better solution: Admin Logon Help - General Support - osCommerce Support Forum

    You may want to move to a new provider. I use pair.com for example, they are quite helpful - there are lots of good hosting companies, your current one sounds annoying.

    May I suggest that you use a password keeping program which encrypts all your passwords and you then only have to remember the one password to access your password access program? Keep that master password backed up on paper in your safety deposit box or similar safe place..

  7. #7
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    Default Re: Lost password

    Try this: reset_password ? osCmax Documentation Wiki[]=password

    If link doesn't work then search the wiki for "password"
    pgmarshall
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    Default Re: Lost password

    Redirects don't work...

    reset_password ? osCmax Documentation Wiki

    The above link won't work (redirects are broken here), so copy the next line and paste it into a blank URL at the top of a fresh page:

    wiki.oscdox.com/reset_password

    Thanks PG, I really should refer folks to the Wiki!

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