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Thread: state sales tax

  1. #11
    rabel
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    Default

    Wow, this problem was driving me insane. Thank you for figuring this out and posting your solution!

  2. #12
    brendanl79
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    Default

    Hi everybody!

    It turns out that I set up my tax zone (6% Connecticut state sales tax) correctly before I got here, according to a check against Betagirl's post.

    But the reason I came here to post is that OSC is displaying the prices with tax for each of my products. For example: one product is set to class "Taxable Item", then Net price is set to 60.00. This results in an autofill of the Gross price to 106% of that amount, or 63.60. When that product is viewed from the store, even if user is not logged in, $63.60 is what is displayed.

    I hope this is something simple that I am missing... :)

  3. #13
    osCMax Developer


    state sales tax

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    Turn off 'Display Prices with Tax' in the admin configuration >> my store section
    Michael Sasek

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  4. #14
    steph07
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    Default Re: state sales tax

    I have a problem as well with my new store. In admin under locations/taxes I show:

    Countries -all are listed in here
    Zones -all are listed in here from Austria to the United States
    Tax Zones -NYS
    Tax Classes -taxable goods
    Tax rates -NYS 8%

    I live in NYS and any orders placed for NYS should be charged the sales tax. However, today I received an order from a Florida customer and it charged her the 8% sales tax! eek!

    Why did it do that? What do I need to fix/correct/change so that it only charges NYS customers the appropriate tax. HELP!!!

  5. #15
    osCMax Developer


    state sales tax

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    Default Re: state sales tax

    Quote Originally Posted by steph07 View Post
    I have a problem as well with my new store. In admin under locations/taxes I show:

    Countries -all are listed in here
    Zones -all are listed in here from Austria to the United States
    Tax Zones -NYS
    Tax Classes -taxable goods
    Tax rates -NYS 8%

    I live in NYS and any orders placed for NYS should be charged the sales tax. However, today I received an order from a Florida customer and it charged her the 8% sales tax! eek!

    Why did it do that? What do I need to fix/correct/change so that it only charges NYS customers the appropriate tax. HELP!!!

    Re-read and follow these instructions:
    state sales tax
    Michael Sasek

    osCmax 2.5.4 is now available via auto-installation using Softaculous!

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  6. #16
    steph07
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    Default Re: state sales tax

    Quote Originally Posted by michael_s View Post
    Re-read and follow these instructions:
    state sales tax

    Ohhhhhh -you know I read that already and yet it didn't click to me until just now.

    "you only create the zone for the state you want to charge tax in"

    That must mean I have to delete all other countries/zones listed under the "zones" section -so that only United States, New York shows. They came preloaded in the store and so I assumed they all stayed there -I'll go ahead and delete all other zones but the one I need.

    Thanks Michael.

    One more question, if I have slightly different tax rates for a few NYS counties -where/how do I enter those?

  7. #17
    steph07
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    Default Re: state sales tax

    disregard this post -sorry...guess I hadn't had enough coffee yet. I missed a whole section of the instructions. everything is in working order. thanks!

    okay well I guess I presumed all would work out. I went and did exactly what the instructions say and I created a test customer from florida and when I add items to the cart for that test florida customer -it's still charging them 8% sales tax for NYS.

    What could be causing this problem?

    Initially I thought maybe it was because for each product I marked it as taxable goods. But I tested an item that was not marked taxable goods and it still charged the tax.

    What can I do to fix this? Any suggestions????
    Last edited by steph07; 01-23-2007 at 06:22 AM. Reason: hadn't had enough coffee yet! : )

  8. #18
    osCMax Developer


    state sales tax

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    Default Re: state sales tax

    The only thing causing the problem is that you did not set up everything per the instructions. I am not sure where your troubles are coming from.

    1. Under Tax Zones Create your State tax zone.
    2. Click the Details button of your created zone and select United States and New York

    Under Tax Rates
    3. Select your Tax Class
    4. Select your Zone, it should already be selected as New York, but if not select it.
    5. Put the % tax in
    6. Add a description.
    7. Set priority to 1 or leave blank.

    Works perfectly every store I do it on... Only charges tax where I set up the zone to charge tax. Follow step by step and it will work for you. These steps leave no room for interpretation. Do it exactly and it will work.
    Michael Sasek

    osCmax 2.5.4 is now available via auto-installation using Softaculous!

    Stay Up To Date with everything osCMax:
    osCmax on Twitter - Up to the minute info as it happens. Know it first.

    osCmax Documentation

  9. #19
    winerack
    Guest


    Smile Re: State Sales Tax

    Ok, here's the deal. We all need to get together and pay betagirl to write the complete new manual for this puppy. However, I have a feeling we cannot afford her rates. Excellent and very helpful - Thanks !

    newb

  10. #20
    davidwillson
    Guest


    Default Re: state sales tax

    Quote Originally Posted by betagirl View Post
    No, you only create the zone for the state you want to charge tax in. For me, it was California. So this installation only has one Tax Zone - California. Here's how I did it -
    In admin:

    1) Select "Tax Zone" - if there is already a zone defined by default, click "details"; then select the correct "Country" from the drop down, and the correct "Zone" (state) from the drop down below it. Click "update".

    If there is not a zone defined by default, click on the "insert" button, give the zone a name (lets call it "Alabama") and description ("Alabama Sales Tax"), and click on "insert". You will then need to associate the country and state with that new zone.

    So from the tax zones window, select the zone you just defined ("Alabama") and click on "details". What you should see is a page returned that is empty, you'll need to create the country/state associations from here. Going with this example - click on the "insert" button; select "United States" and below it, select the correct state ("Alabama"); then click on "insert".

    Now a new zone has been created.

    2) Tax Classes - click here to set the class for the tax (in oscMax 2.0, the defaults already there are "Taxable Item" and "Non Taxable". If you need to add another class, do so here.

    3) Tax Rates - here's where you'll set the rate to be applied. Assuming nothing is already defined here, select "new tax rate".

    Configure the rate by selecting the corresponding Class ("Taxable Item" or whatever you have defined)

    The Zone will be selected form those you have already established ("Alabama" or whatever you called yours)

    Enter the tax to be charged, give it a description, and set the priority per the instructions. Click "insert" and you're done!

    I hope that helps, and I apologize if it was over-explanatory, but I wanted to go through each step in case others stumble here and would benefit from a step by step instruction.

    Cheers!
    thanks for the explanation. I did get this configured in the admin and it seems to be calculating tax correctly.

    However, it also seems to be adding tax to items when the shipping address is in my home state, instead of the billing address. I was thinking that it should calculate sales tax based on the billing address.


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