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Mythos
09-10-2013, 01:10 AM
Hello,

I'm adding several downloadable products to my store.

How can I get sure the customer gets the product he's buying ?

Thank you.

pgmarshall
09-10-2013, 11:04 AM
The system should do that for you!

Regards.

Mythos
09-10-2013, 10:45 PM
Of course it should, but where can I check that ?

Downloadable products are only available after the status changes to 'Processing", and I understand why, it's ok.
But customers don't receive a DL link, they have to log in and go to their accounts to find the product there.

How can I make sure they do it ?

Thank you.

pgmarshall
09-11-2013, 11:13 AM
So you want a report to check that they have downloaded the file?

I think you should be able to look in your database table at: orders_products_download (http://localhost/phpMyAdmin/tbl_structure.php?db=dev254&token=ace74e8db0e9ce37fe0369009406cb4e&table=orders_products_download&pos=0)

Regards.