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Check out problem

This is a discussion on Check out problem within the Paypal forums, part of the Payment Modules category; When i used sandbox to test, it go to paypal and give the following sentense to me: "Unable to process ...

      
  1. #1
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    Default Check out problem -invalid shipping address

    When i used sandbox to test, it go to paypal and give the following sentense to me:
    "Unable to process payment. Please contact the merchant as the shipping address provided by the merchant is invalid, and the merchant has requested that your order must be shipped to that address."

    well, the shipping address is not true of cause, it was sandbox.
    But why it give me this message??

    Did any one know how to fix it?

    Due to it was sandbox, I have changed another seller account but still can't get through....
    Last edited by candy; 12-11-2009 at 07:52 PM.

  2. #2
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    Default Re: Check out problem

    I spend the whole morning, and find that if i don't used an old member to login, to buy things. it can go through.

    That's means if i don't login to buy goods or to sign up as a new member, it will go to paypal website with no problem.

    Anyone know what it mean??

  3. #3
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    Smile Re: Check out problem

    Have a read through the wiki - it has some step by step guides and more information about how to setup the PayPal modules.

    Regards,
    pgmarshall
    _______________________________

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    Default Re: Check out problem

    Yes, I have read this already and have follow step by step.
    but it was so weird.

    The payment sometimes it work but sometimes it don't.

    Besides, I have only install 2 payment method . One is paypal standard and one is Credit/Debit Card (via PayPal).
    but when customer go to checkout, there is only one payment show up.
    it was PayPal (including Credit Cards and Debit Cards)<<
    i think it was paypal standard.
    How about the Credit/Debit Card (via PayPal)?
    I don't want all my customer must have paypal account otherwise can't shop in my site!

    Is it because i didn't fill in the blank which call certificate id??
    In Credit/Debit Card (via PayPal), I don't know how to fill in the information, which is:
    Your Private Key

    Your Public Certificate

    PayPals Public Certificate

    Your PayPal Public Certificate ID

    Working Directory

    I don't know where can i find the key or ID...
    Will these cause the Credit/Debit Card (via PayPal) don't show up?

  5. #5
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    Default Re: Check out problem

    Did you ever figure out how to fix this problem?
    Im having the same thing happen to me

    Thanks for any help

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