osCmax v2.5 User Manual
Results 1 to 3 of 3

To many shipping options in SPPC

This is a discussion on To many shipping options in SPPC within the osCommerce 2.2 Modification Help forums, part of the osCommerce 2.2 Forums category; A strange thing has happened regarding the shipping options; A customer contacted me and asked why there was two shipping ...

      
  1. #1
    Lurker
    Join Date
    Dec 2004
    Posts
    2
    Rep Power
    0


    Default To many shipping options in SPPC

    A strange thing has happened regarding the shipping options;

    A customer contacted me and asked why there was two shipping options in the checkout.
    I have installed an additional shipping option that only should be used for wholesale. The other shall only be used by retail.
    The customer that contacted me is set to retail customer in admin, and should only see one shipping option.

    I also did a search in my database to check if any customer has completed a order and selected the wholesale shipping option, but I got zero in results there.

    I cant recreate the problem myself. I have logged in on a test account and on other customers accounts, including the customer that contacted me.

    The settings for shipping options is set in customer groups (admin/customers_groups.php) to apply different settings for retail and wholesale. I got two wholesale groups, the only thing that differs them are the discount. The shipping settings are the same.

    Does anyone have any idea of what may cause this and how to avoid it?

    Cheers,
    Fredrik

  2. #2
    jpf
    jpf is offline
    osCMax Testing Team
    jpf's Avatar
    Join Date
    Sep 2003
    Location
    Manitoba, Canada
    Posts
    2,699
    Rep Power
    22


    Default Re: To many shipping options in SPPC

    If you can reproduce the error - we might be able to help you. Unfortunately we can't reproduce this error on a test server.
    JPF - osCMax Fourm Moderator - To contact, post on the forum or click here
    Try out our osCMax at: Live Catalog Demo
    Limited access Admin: Live Admin Demo
    Feel free to add products they way you want and then purchase them -=+=- Sorry nothing will be billed or shipped!

  3. #3
    Lurker
    Join Date
    Dec 2004
    Posts
    2
    Rep Power
    0


    Default Re: To many shipping options in SPPC

    Thanks for your reply.

    I appologize for not getting back with a post here sooner. I have estimated shipping cost in the shopping cart, and apperently it was there the customer saw the two shipping options, and that make sense. So I missunderstood the customer that contacted me.

Similar Threads

  1. Show all shipping options AND Free shipping v0.5
    By michael_s in forum New osCommerce Contributions
    Replies: 0
    Last Post: 12-22-2008, 04:53 PM
  2. Show all shipping options AND Free shipping v0.5
    By michael_s in forum New osCommerce Contributions
    Replies: 0
    Last Post: 12-21-2008, 08:00 PM
  3. Shipping OPtions
    By toddw in forum osCMax v2 Features Discussion
    Replies: 2
    Last Post: 02-13-2006, 01:27 PM
  4. Shipping Options/Individual Shipping
    By Anonymous in forum osCmax v1.7 Discussion
    Replies: 0
    Last Post: 04-01-2004, 01:10 PM
  5. not getting shipping options
    By disciple in forum osCmax v1.7 Discussion
    Replies: 2
    Last Post: 12-03-2003, 11:02 AM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •