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To many shipping options in SPPC

This is a discussion on To many shipping options in SPPC within the osCommerce 2.2 Modification Help forums, part of the osCommerce 2.2 Forums category; A strange thing has happened regarding the shipping options; A customer contacted me and asked why there was two shipping ...



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Old 02-28-2009, 03:07 PM
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Default To many shipping options in SPPC

A strange thing has happened regarding the shipping options;

A customer contacted me and asked why there was two shipping options in the checkout.
I have installed an additional shipping option that only should be used for wholesale. The other shall only be used by retail.
The customer that contacted me is set to retail customer in admin, and should only see one shipping option.

I also did a search in my database to check if any customer has completed a order and selected the wholesale shipping option, but I got zero in results there.

I cant recreate the problem myself. I have logged in on a test account and on other customers accounts, including the customer that contacted me.

The settings for shipping options is set in customer groups (admin/customers_groups.php) to apply different settings for retail and wholesale. I got two wholesale groups, the only thing that differs them are the discount. The shipping settings are the same.

Does anyone have any idea of what may cause this and how to avoid it?

Cheers,
Fredrik
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Old 03-16-2009, 08:32 AM
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Default Re: To many shipping options in SPPC

If you can reproduce the error - we might be able to help you. Unfortunately we can't reproduce this error on a test server.
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Old 03-16-2009, 08:41 AM
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Default Re: To many shipping options in SPPC

Thanks for your reply.

I appologize for not getting back with a post here sooner. I have estimated shipping cost in the shopping cart, and apperently it was there the customer saw the two shipping options, and that make sense. So I missunderstood the customer that contacted me.
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