I am going to cry. No Orders showing at ALL

[WebMistress]

I do not know what the heck is wrong, but NO order info shows, Anywhere at all, on the site in the Admin tool, OR on any emails, which are also not sending with the order stuff to either email address. I KNOW the email works, because I have tested it, but no Order information shows at all.

Not in ANY of the order options areas, and both myself and my client have gotten through to the end and received the Success page.
Apparently it is even working through Auth.net, but we have NO order info to see what Was ordered, anywhere.

What the heck can be wrong, where, and CAN I fix it??

We have been live since monday, and still cannot receive orders because every single time something gets fixed, something else stops working...

pleasepleaseplease help.

[michael_s]

Dont cry, troublshoot. It's only business. Its not like someone died

What the heck can be wrong

If you dont know, how can we? Seriously, backtrack your changes until it starts working again. You did keep a log of all your changes, right?

osCommerce works out of the box, and this feature works. So if it is not working, it is something you broke, so time to go back step by step until you fix it. If you did not keep track of the changes you made, you would be better off starting from scratch, and keeping track this time. Your time would be better spent that way.

[WebMistress]

No, I found out what it was.

We ended up having to change Hosts to go to a provider that has shared SSL, and the orders were not showing because they were not Completing though the other provider.

We are good to go now, I believe

After TONS of hair pulling, tears, frustration, and yelling/cussing, we are finally live.

Learned a LOT through all this.
First, is that I needed to charge more ;0

Next, is that I need originals, AND Mods for every file

and so on, and so on and so on.

[michael_s]

And most of all, A GOOD HOST

[Lynoure]

Originally Posted by WebMistress

Next, is that I need originals, AND Mods for every file

Try CVS. It's really nice for tracking changes in large number of files.

[jpf]

Originally Posted by WebMistress

Next, is that I need originals, AND Mods for every file

and so on, and so on and so on.

MS2-MAX has included all the MODs that was added into it.

You SHOULD ALLWAYS keep a backup of the orginal files your working with. Comment the HECK out of EVERYTHING you ADD or CHANGE.
Always keep track of changes and make a separate backup for EACH major change.

I am Working on MAX 1.8 - I have over 110MB of raw files for a package that is ONLY 8MB (uncompressed).

[WebMistress]

I am definately learning as I go...
I have an original setup now. Dled it onto this computer, so at least I have a reference.
And I am learning about the commenting thing lol. Makes it a lot easier to remember what the hell you did, when you can SEE what you changed!!!

One thing tho, I changed ALL references in the files from POST-code, whatever the format, to ZIP-code, an now orders dont have a zipcode on them at all.

I see that there are references to the postcode in some database tables, and I need to change them in the Auth.net and Paypal modules, but I need to know if I need to CHANGE the posts to Zips, or ADD them to the strings in the tables???

I mean, the zips show under the customer info, just not in the orders. Can get em but is a few extra clicks to get them.

Any ideas???

[michael_s]

WebMistress, All you need to do is change the language definitions for post code (the text that oscommece displays), none of the underlying code. If you are changing db tables and php, you are doing too much for a simple text change, and you will have problems.

To change text that is displayed, find the DEFINE statement that sets it and just change that.

[WebMistress]

lol
yeah
well
I found that out after I had got almost all of it changed over.

As long as I change EVERY instance on every page, I should be ok occording to a Major OSC Guru, but, I just need to know if I need to change, or add, the different tables in the db.

And he has the flu and is down from being able to answer his emails :<

As I said, I found out after I had gotten almost all of it changed, that all it would have taken was just one line change.
Blah
I always gotta do things the hard way first LOL

[michael_s]

WebMistress, you should only have to change the field or table names if you changed the calls to them in the php code.

If you changed the DB query to use zip for the field, then you need to change it back to postcode, or change the database field to 'zip'

Personally, I would revert all the code back to the default, since you are no longer compatible with any max or ms2 updates, since you have changed the db structure. It is not critical, if you remember that you changed it. My problem is that I would forget, and spend about 10 hours trying to figure out why my site will not upgrade