TAX (VAT) included then not included OSC 2.2 MS

[dsmcphee]

Using the admin panel, under Locations/Taxes I have done the following:-

1. Created a ZONE called United Kingdom code GB
2. Created a TAX ZONE called United Kingdom
3. Created a TAX class called VAT
4. Created a TAX rate of 17.5% associated with tax class VAT and ZONE United kingdom.

All is well so far.

When I go to the public store to have a look at the prices, they are indeed all nicely displayed with the TAX (VAT) included. But, after I have added products to the cart and got to the "Order Confirmation page," the TAX has been removed leaving the NET price only. Which is no good as I need to charge including TAX.

"Ah," I thought. This might be because the account holder who buys the goods is not in the UK. On checking, I found that the account holder adding the products to the cart is set to country United Kingdom. So, what is the problem ?

At the end of the day, all my customers will get charged VAT wherever they are. But what is important is that the invoice shows the VAT (for busines customer purposes).

[Willum]

I have this problem too.. a fix anyone?

[fuzzyphil]

Has this issue ever been resolved because our website has started to do this as well and we are struggling to resolve the problem.

[jpf]

Check your SORT order your payment modules..... Should be in the 200-300 range...

[davem]

jpf,

can you please elaborate?

I am having the same problem. At first I thought it was only a minor issue in as much as it only effected customers who returned to the home page after making a purchase. However, in my (heavily modified) store:

If I set display prices with tax as true in admin, prices pre-login are ok, prices post-loging are less tax.

[davem]

Please note that I am using OSMaxV2.0RC2

It would appear that I created this problem for myself by inadvertently removing the default values from the customer_groups table. Issue now resolved.

Might be worth checking if you are experiencing a similar problem.