strange newbie problem realy need help stumped

[Altaguy]

ok i have a problem i am able to install oscommerce with out a problem i get no errors but that is where the problem is once the install is done i try to go to the admin page or the cataloge page and all i get is a blank page not sure what that is about no errors no nothing

my host has set everything up and i am running e107 as my website which is php and sql driven and no problem with it

help
http://www.themodshop.ca/admin/index.php
oops forgot to link my site here is the admin page

and the cataloge page
http://www.themodshop.ca/catalog/default.php

sorry about that

[alt]

I have the exact problem. I get blank pages it halts somewhere near the meta tag info.



I downloaded it again, just to see if it was missing something, but it's the same. I don't even have the install dir that people are talking about. Any suggestions for us newbs?

[Altaguy]

ok well tried to do the install again deleted all the files redid the directory layout and still no luck

Here is the new address
I get to this point it tells me all is good then i click on either button and no go

http://www.themodshop.ca/cart/instal...all.php?step=5

check it out if anyone can help would be apreciated

[michael_s]

Well, I will need more info.

Your root path looks like you are on a windows based server (IIS or the like, not linux.) Next, your webserver cat dir and www cat dir do not match, which leads me to believe you have incorrect paths, that is why the thing will not work.

I need to know this:

What is the correct root path on your server . Where is your catalog and admin dir located.

If your root path is this :

D:/WWWcustomers/themodshop.ca

and you have your catalog installed here:
D:/WWWcustomers/themodshop.ca/cart , then this is what your webserver catalog path should be, not /cart . Try it and see if it works for you. Do the same for your webserver admin path.

Let us know what you get.

[Altaguy]

ok looked at what you said but this is the path i get after doing that and it is really wrong

The file to import must be located and named at: D:/WWWcustomers/themodshop.caD:/WWWcustomers/themodshop.ca/cart/install/oscommerce.sql.

[michael_s]

That was just an example. What is your actual root path? Are you on a windows IIS server? Please help me out here. I cannot help if I have no info...

[Altaguy]

This is what my web root should look like

D:/WWWcustomers/themodshop.ca/cart

this is where the catalog is installed it is named cart now

and the admin is
D:/WWWcustomers/themodshop.ca/cart/admin

Hope this helps

it shows the right paths when i finish with the install and it tells me it is going to write the data to configure.php

[Altaguy]

sorry yes it is a windows advanced server

[michael_s]

Does it actually write the info to your configure.php file? Make sure it actually does this. Also make sure that the correct database info gets written to the configure.php. If it is not in there, you must manually enter the information.

Next, does it import the data to the database? You should browse the database and make sure the data is there.

This is most likely path problems. But it could also be a php issue. Make sure safe mode is off.

If you actual root path is what you state, this is how you should enter the information:

define('DIR_WS_CATALOG', '/cart/'); // absolute path required
define('DIR_FS_DOCUMENT_ROOT', 'D:/WWWcustomers/themodshop.ca');
define('DIR_FS_CATALOG', ' D:/WWWcustomers/themodshop.ca/cart');

[Altaguy]

ok will look at that see if it helps


oh yah it does write to the database that is not a problem