Can't login/signup new customer

[jbianco]

Hi I've tried to find an answer to this, but it seems no one knows. I can't do a number of things on my site yet, like signing up new customers or logging in. Do I need to change the permissions on any directories or anything like that?

Thanks in advance...

[peteyg]

You may be having a problem with your cookie and sessions settings

[jbianco]

anything more specific than that? I've been messing around for quite a while and I just can't figure it out. I made sure there was a tmp directory and that it was writeable, and then I tried to specify the cookie_domain in the configure file, but nothing has worked...

[jbianco]

Well I can finally get to the create_account.php and login.php pages, but only if I type them in manually: the link does not get there. I just need to fiddle around and figure out why it thinks my entire database is somewhere that it's not.

I think it has to do with the fact that while all files in my website can be accessed through the .com/ , this is actually just shorthand for where I really upload my files: .com/var/www/shop/oscommerce/

Thanks anyway, and I'm sure i'll be back if I can't seem to point my links in the right direction.

[jbianco]

Yeah so can't seem to figure this out. I'm at shop.justinbianco.com/osc, and I click 'create an account,' which gives me the error message "The requested URL /osc/create_account.php was not found on this server." And yet, I can type in shop.justinbianco.com/osc/create_account.php and it works just fine. Of course, then I can't do anything more because none of the needed files are found. Grr. Sorry if this is just me being really stupid.

[turmoiltoad]

the link that you're clicking takes you to httpS <-- Note the S

[jbianco]

So... how do I fix it? Https is hypertext transfer protocol (Secure) as I recall, so it's not like it's stored somewhere different, it's just the manner in which it is communicated.

Any ideas?

[jpf]

Depending on how your http and https server are setup. Like YES it COULD be store "somewhere different" like on another server - across the hall or somewhere on the other side of the world.....

First I would check your ADMIN and turn off force cookies.... Try that first.

Second - REMOVE your HTTPS setting and turn it off (in BOTH configure.php files). If it work then it is your HTTPS settings...

- If your on a shared certificate then ask your HOST what you should be using.
- If not on a shared cert- did you buy one? Or create a self signed? for which address? Does it include the www. like https://www.mysecuresite.com or just https://mysecuresite.com?
- Ask your host IF the secure pages have to be loaded in a different directory like \html\ for non-secure and \html-ssl\ for secure (or a totally different server....)