I'm a new convert to the MS2-MAX version of osCommerce. It's installed, working, and we're getting ready to launch soon.
I've been having trouble with one issue and it doesn't seem to be answered anywhere.
I first want to say that I *have* read the documentation and implemented tax zones and such for products to be taxed in one (and only one) state. It works.
What I need is for tax to be applied to the customer in more than one state.
Here's a quick example:
1. Company has warehouses in 2 different states.
2. Same product ships from both warehouses.
3. Customers in these 2 states need to be taxed (at their different state tax rates for the same product).
4. All other customers living in all other states pay no tax.
From what I can gather, it always comes down to selecting a 'Tax Class' for the product. And that product wants to have a single tax rate assigned. I want the customer's state to determine the rate that is charged.
To expand the example further, what if I wanted to charge the customer's appropriate sales tax in every state (for only some products)? This issue arises because we take orders for some vendors who charge sales tax for all states (because they have a presence in all of them) and other vendors who charge sales tax in only the single state that they are located in.
So the basic question is: Can I set up one product to be taxed in more than one state at that state's (and only that state's) appropriate sales tax rate?
I can't seem to get it to work. I can have it taxed in one state and not the others, but not in multiple states (at the appropriate rate) and not others.
Thanks for your help.