Products not being put into cart

[Kira]

Hello everyone, lovely forum you have here!

There was a related post on the forum, mentioning the fact that a bad configuration file was the cause of this issue. I have looked into the config file and don't see anything out of place, though I am probably missing something. I am new to the oscommerce package, but to be honest I don't think the people that installed this package for my client did a very good job.

Here is a copy of the config file as it is right now. The website is currently functional and online as well.


define('HTTP_SERVER', 'https://shop.synergeticlifesuccess.com');
define('HTTPS_SERVER', 'https://shop.synergeticlifesuccess.com');
define('ENABLE_SSL', true);
define('HTTP_COOKIE_DOMAIN', 'shop.synergeticlifesuccess.com');
define('HTTPS_COOKIE_DOMAIN', 'shop.synergeticlifesuccess.com');
define('HTTP_COOKIE_PATH', '/./');
define('HTTPS_COOKIE_PATH', '/./');
define('DIR_WS_HTTP_CATALOG', '/./');
define('DIR_WS_HTTPS_CATALOG', '/./');
define('DIR_WS_IMAGES', 'images/');
define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
define('DIR_WS_INCLUDES', 'includes/');
define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');

define('DIR_WS_DOWNLOAD_PUBLIC', 'pub/');
define('DIR_FS_CATALOG', '/var/www/vhosts/shop.synergeticlifesuccess.com/httpdocs/');
define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');

Thank you. If I need to include more information please let me know.

[pgmarshall]

Kira,

I think your problem lies in the warning that is displayed on your web page when you try and add the item to the basket.

Basically, it is a session problem.

Underneath the green menu bar you can see the problem ...

Warning: The sessions directory does not exist: /tmp. Sessions will not work until this directory is created.

Check your server for the tmp folder.

Regards,

[Kira]

Hmm, I don't know where this error is located that you are seeing, regardless...

There is a tmp directory at /httpdocs/tmp/, httpdocs being the root of the website. Perhaps the directory cannot be written to? Or perhaps the PHP configuration is pointing to a different tmp?

I will need to get in touch with the host today and see if they are aware of this possibility.

Thank you for your time and input~

[jpf]

Change to store session in MySQL (which should be the default) not file based.

Change configure.php files to:

   define('STORE_SESSIONS', 'mysql');