newbie tax question

[frobscottle]

I'm sorry if I'm being stupid.

I've been configuring my install and I'm just about ready to go live, but I can't get the sales tax to work. I followed the instructions at http://wiki.oscommerce.com/docsAdminTaxSetup
as best I could, but they don't seem to be quite accurate, and in any case it's not working. What I need is to charge CA residents 7.75% and everyone else nothing. Is there any more documentation or does anyone have any ideas? I'm stumped.

Thanks,

Ernie Frobscottle

[ozcsys]

Originally Posted by frobscottle

I'm sorry if I'm being stupid.

I've been configuring my install and I'm just about ready to go live, but I can't get the sales tax to work. I followed the instructions at http://wiki.oscommerce.com/docsAdminTaxSetup
as best I could, but they don't seem to be quite accurate, and in any case it's not working. What I need is to charge CA residents 7.75% and everyone else nothing. Is there any more documentation or does anyone have any ideas? I'm stumped.

Thanks,

Ernie Frobscottle

I found the directions a bit confusing myself maybe this will help

1 in tax zones click on insert and Put CA in the Zone name and California in the description click insert

2 You should now see Ca listed. Now click on the yellow folder, country will come up now click on insert under country select US and then under zone select Califorinia.

3 Go to tax rates and click on new tax rate and fill out the form.
taxable goods
Ca in zone
7.75 in tax rate
CA sales tax in description
I left the priortity blank

You should now be set up

Hope this helps
Richard

[frobscottle]

No, that didn't do the trick.

Before I noticed this problem, I had made a few minor modifications. It may be that one of them messed up the tax thingy. Thanks,

Ernie

[frobscottle]

But here's another weird thing that may or may not matter. When a customer creates an account, there's a place for her name, address, post code and country, but nothing for (US) state. The state never shows up in the address. The more I think about it, the more that does not sound right. How can the cart know how much to charge?

Ernie

[jpf]

It works fine out of the box.....

Go into you admin and check your Configuration - Minimum Values - State. This might be Zero thus does not display? If zero - change to 2. If that don't work then compare your code with a stock version to see where the code was modified.

Good Luck

[frobscottle]

I found what was wrong. Basically I was having a problem because I was being STUPID. I didn't have the right value in the following admin setting: config, customer information, state.

Sorry,

Ernie