osCmax v2.5 User Manual
Results 1 to 9 of 9

Can not see Pending orders

This is a discussion on Can not see Pending orders within the osCommerce 2.2 Installation Help forums, part of the osCommerce 2.2 Forums category; Just finished installing the latest osCommerce and one module, the PayPal module. I can create an order, submit it for ...

      
  1. #1
    Lurker
    Join Date
    Sep 2003
    Posts
    1
    Rep Power
    0


    Default Can not see Pending orders

    Just finished installing the latest osCommerce and one module, the PayPal module. I can create an order, submit it for payment to PayPal, get paid via PayPal (I get the notice from PayPal), but when I click on any link in osCommerce that says "1 order Pending" it shows what I think should be a list of all pending orders but none show.

    How do I manage the pending orders and turn them into real orders? If this is in the manual and I just missed it, my appologies. I have not spent the time to poke through the code, I will if no one has any suggestions.

    Thanks, feel free to e-mail me if you wish.
    Jim

  2. #2
    Active Member
    Join Date
    May 2004
    Location
    worcester ma
    Posts
    162
    Rep Power
    0


    Default

    Are there any people in here who can help with this. I have the same problem, No orders are showing up in the pending orders list but I can call them up by entering the order number and it goes to the order edit screen.

    I have read i think about every post in this forum and keep getting a stupid answer. "You must reinstall or back track." I just spent the whole day reinstalling the damn thing and i get the same problem. cannot see orders when i click on pending orders in the admin modules main window.

    My new install was a clean install and a new database but still had the same problem so i wqent back to old database and store because it was not the problem.

    This is killing me because I can see that there are new customers but have to keep filing through my records to see what order # i should be looking for, That is a real pain in the ass. Ya Know

    Any help will be of great appreciation. Thanx

  3. #3
    Active Member neil's Avatar
    Join Date
    Nov 2002
    Posts
    248
    Rep Power
    10


    Default

    Localization > order Status > Pending should be default.
    Customers > Then clicking on Orders in the sub menu of Customers ie. in the left navigation should give you all orders - till you delete the old ones.
    The drop down box for Orders - Pending - Processing does give erronous readings.
    HTH
    Neil
    www.12website.com

    "You can have everything in life that you want if you will just help enough other people get what they want."
    Zig Ziglar

  4. #4
    Active Member
    Join Date
    May 2004
    Location
    worcester ma
    Posts
    162
    Rep Power
    0


    Default

    Thanx for the try neil but

    Localization> order status> Pending is set to default and I still see no orders under pending orders.

    Also I just checked to see if the customer gets there order info when they log into the site to check there orders and they see nothing there either.

    I just don't get what is going on here and it is killing me ARRRGGH

    Any other ideas, I think it is a coding error or something is not getting called into the page. What file is it that puts the info on that page so I can check it? (With what little knowledge I do have) Plan on getting a php book

    Any other ideas.

    thanx

  5. #5
    Active Member
    Join Date
    May 2004
    Location
    worcester ma
    Posts
    162
    Rep Power
    0


    Default

    Some more info,

    I can see the customers info under "Customers" Just not the orders associated. I can also enter the order number and get it that way.

  6. #6
    Lurker
    Join Date
    Jun 2004
    Posts
    2
    Rep Power
    0


    Default order status

    Try this:

    Go to admin/Localization/Order Staus and see if default order status is defined. If not, you can edit an existing status or add a new staus, specify it as the default and insert.

    I did this and all of my orders by customer appeared.

  7. #7
    New Member
    Join Date
    May 2004
    Posts
    5
    Rep Power
    0


    Default

    Quote Originally Posted by nelsonlo
    Try this:

    Go to admin/Localization/Order Staus and see if default order status is defined. If not, you can edit an existing status or add a new staus, specify it as the default and insert.

    I did this and all of my orders by customer appeared.
    I checked your comments with regard to admin/localization/order status, and that did nothing. i have also done a clean install and reinstalled, but cannot see pending orders or view All orders. Any solutions or other ideas?

  8. #8
    New Member
    Join Date
    May 2004
    Posts
    5
    Rep Power
    0


    Default

    With regard to the All orders not showing, that can be fixed by the following, which is listed in bug reports:

    In /catalog/admin/orders.php
    approx line 357

    change

    elseif (isset($HTTP_GET_VARS['status'])) {

    to
    elseif (isset($HTTP_GET_VARS['status']) && tep_not_null($HTTP_GET_VARS['status'])) {

    It has also been changed in the csv: http://cvs.oscommerce.com/viewcvs.cg...2&r2=1.113

    This still hasn't fixed the pending orders for me, so I'm going to keep looking

  9. #9
    New Member
    Join Date
    May 2004
    Posts
    5
    Rep Power
    0


    Default

    ok, got the pending items to show, all orders and processing items by removing " and ot.class = 'ot_total' " (without the double quotes) - I had 3 instances in admin/orders.php, but you might have 4. I'm not sure what effect that will have on anything else yet though, but I'll post if I see any problems. HTH

Similar Threads

  1. HELP!!! Check Out - pending
    By AdamElder in forum osCmax v2 Customization/Mods
    Replies: 1
    Last Post: 08-29-2006, 02:57 PM
  2. order statuses mismatch (pending vs cancelled)
    By kfree in forum osCommerce 2.2 Modification Help
    Replies: 0
    Last Post: 04-16-2005, 04:52 PM
  3. Paypal orders status = pending
    By pablovel in forum osCommerce 2.2 Modification Help
    Replies: 2
    Last Post: 12-30-2004, 07:35 PM
  4. Order Status: Pending
    By twinklep in forum osCommerce 2.2 Modification Help
    Replies: 0
    Last Post: 10-12-2004, 08:18 AM
  5. Delete all Pending orders
    By sheikyerbouti in forum osCommerce 2.2 Installation Help
    Replies: 2
    Last Post: 12-21-2002, 03:50 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •