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Email confirmation of new orders is unreadable.

This is a discussion on Email confirmation of new orders is unreadable. within the osCommerce 2.2 Discussion forums, part of the osCommerce 2.2 Forums category; Quite literally 'out of the blue' our production shopping cart started sending confirmation emails that are totally unreadable. I'm not ...

      
  1. #1
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    Default Email confirmation of new orders is unreadable.

    Quite literally 'out of the blue' our production shopping cart started sending confirmation emails that are totally unreadable.

    I'm not sure what this is, but it looks like a session ID or a hash or some other ascii, perhaps attachment encoding? I have searched google for "0tLS" which is repeated in the first line and found many cases of it but nothing that indicates what it is. So I am assuming it is mail encoding content related in some way.

    Below are examples, please let me know what you think and where I should start. Like I said this is a production system and has been running fine for 2 years.





    This is what I get in a normal (text only, no mime) order confirmation:
    Code:
    SUFPTS1VUw0KCi0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0t
    LS0tLS0tLQ0KCk9yZGVyIE51bWJlcjogNDcxDQoKRGV0YWlsZWQgSW52b2ljZTogaHR0cHM6Ly9p
    YW9tLXVzLmNvbS9zaG9wL2FjY291bnRfaGlzdG9yeV9pbmZvLnBocD9vcmRlcl9pZD00NzENCgpE
    YXRlIE9yZGVyZWQ6IFdlZG5lc2RheSAyMCBEZWNlbWJlciwgMjAwNg0KCg0KCnRlc3Qgb3JkZXIg
    b25seQ0KCg0KClByb2R1Y3RzDQoKLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0t
    LS0tLS0tLS0tLS0tLS0tLS0tDQoKMSB4IERpYWdub3NpcyBhbmQgVHJlYXRtZW50IG9mIHRoZSBV
    cHBlciBFeHRyZW1pdHkgKCkgPSAkMTAzLjAwDQoKLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0t
    LS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tDQoKU3ViLVRvdGFsOiAkMTAzLjAwDQoKVG90YWw6
    ICQxMDMuMDANCgoNCgpEZWxpdmVyeSBBZGRyZXNzDQoKLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0t
    LS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tDQoKQ29tcGFueSBuYW1lOg0KCkplc3NlIFBl
    cnJ5DQoKSm9iIFRpdGxlIG9yIFN0dWRlbnQgSUQ6DQoKNzE4IEdyaWZmaW4gQXZlLCBzdWl0ZSAx
    MDUNCgpFbnVtY2xhdywgV0EgICAgOTgwMjINCgpVbml0ZWQgU3RhdGVzDQoKDQoKQmlsbGluZyBB
    ZGRyZXNzDQoKLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0t
    LS0tLS0tDQoKQ29tcGFueSBuYW1lOg0KCkplc3NlIFBlcnJ5DQoKSm9iIFRpdGxlIG9yIFN0dWRl
    bnQgSUQ6DQoKNzE4IEdyaWZmaW4gQXZlLCBzdWl0ZSAxMDUNCgpFbnVtY2xhdywgV0EgICAgOTgw
    MjINCgpVbml0ZWQgU3RhdGVzDQoKDQoKUGF5bWVudCBNZXRob2QNCgotLS0tLS0tLS0tLS0tLS0t
    LS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0tLS0NCgpDcmVkaXQgQ2FyZA0KCg0K
    Cg0K
    I tried LF and CRLF, I also tried MIME and what I get is (slightly sanitized, although I bet you could decode it from the above somehow :
    Code:
    --=_65c079893aadd09074cd0cbd516868ca
    Content-Type: text/plain; charset="iso-8859-1"
    Content-Transfer-Encoding: 7bit
    
    IAOM-US
    ------------------------------------------------------
    Order Number: 473
    Detailed Invoice: https://iaom-us.com/shop/account_history_info.php?order_id=473
    Date Ordered: Wednesday 20 December, 2006
    
    test order
    
    Products
    ------------------------------------------------------
    1 x Diagnosis and Treatment of the Upper Extremity () = $103.00
    ------------------------------------------------------
    Sub-Total: $103.00
    Total: $103.00
    
    Delivery Address
    ------------------------------------------------------
    Company name:
    FirstName LastName
    Job Title or Student ID:
    742 Evergreen Terrace, suite 105
    Springfield, IL    55555
    United States
    
    Billing Address
    ------------------------------------------------------
    Company name:
    FirstName LastName
    Job Title or Student ID:
    742 Evergreen Terrace, suite 105
    Springfield, IL    55555
    United States
    
    Payment Method
    ------------------------------------------------------
    Check/Money Order
    
    Make Payable To: 
    
    Send To:
    IAOM-US
    877-IAOM-WEB
    P.O. Box 65179
    Tucson, AZ 85728-5179
    
    Your order will not ship until we receive payment.
    
    
    --=_65c079893aadd09074cd0cbd516868ca
    Content-Type: text/html; charset="iso-8859-1"
    Content-Transfer-Encoding: quoted-printable
    
    IAOM-US<br>------------------------------------------------------<br>Order =
    Number: 473<br>Detailed Invoice: https://iaom-us.com/shop/account_history_i=
    nfo.php?order_id=3D473<br>Date Ordered: Wednesday 20 December, 2006<br><br>= test order<br><br>Products<br>---------------------------------------------=
    ---------<br>1 x Diagnosis and Treatment of the Upper Extremity () =3D $103= .00<br>------------------------------------------------------<br>Sub-Total:=
     $103.00<br>Total: $103.00<br><br>Delivery Address<br>---------------------= ---------------------------------<br>Company name:<br>FirstName LastName<br>Job Ti=
    tle or Student ID:<br>742 Evergreen Terrace, suite 105<br>Springfield, IL    55555<b=
    r>United States<br><br>Billing 
    r>Address<br>---------------------------------=
    ---------------------<br>Company name:<br>FirstName LastName<br>Job Title or Stude=
    nt ID:<br>742 Evergreen Terrace, suite 105<br>Springfield, IL    55555<br>United Sta=
    tes<br><br>Payment Method<br>----------------------------------------------=
    --------<br>Check/Money Order<br><br>Make Payable To: <br><br>Send To:<br>I= AOM-US<br>877-IAOM-WEB<br>P.O. Box 65179<br>Tucson, AZ 85728-5179<br><br>Yo= ur order will not ship until we receive payment.<br><br>
    --=_65c079893aadd09074cd0cbd516868ca--
    uww

    Here is my server info output:
    Code:
    Server OS: 	Linux 2.6.9-34.106.unsupportedsmp 	     Database: 	MySQL 3.23.58-log
    Server Date: 	12/20/2006 15:13:30 	     Datebase Date: 	12/20/2006 15:13:30
    Server Up Time: 	15:13:30 up 227 days, 21:20, 2 users, load average: 0.44, 0.44, 0.44
    HTTP Server: 	Apache/1.3.34 (Unix)
    PHP Version: 	4.4.2 (Zend: 1.3.0)
    osCommerce
    osCommerce 2.2-MS2
    PHP Logo
    PHP Version 4.4.2 with Hardening-Patch 0.4.8
    
    System 	Linux  2.6.9-34.106.unsupportedsmp #1 SMP Sat Mar 18 16:08:26 CST 2006 i686
    Build Date 	Dec 18 2006 17:06:34
    Configure Command 	'./configure' '--with-mysql' '--enable-force-cgi-redirect' '--enable-discard-path' '--enable-fastcgi' '--with-gd=/usr/local' '--with-jpeg-dir=/usr/local' '--enable-calendar' '--enable-mbstring' '--with-freetype-dir=/usr' '--with-zlib=/usr' '--with-bz2'
    Server API 	CGI/FastCGI
    Virtual Directory Support 	disabled
    Configuration File (php.ini) Path 	/usr/local/lib/php.ini
    PHP API 	20020918
    PHP Extension 	20020429
    Zend Extension 	20050606
    Debug Build 	no
    Zend Memory Manager 	enabled
    Thread Safety 	disabled
    Registered PHP Streams 	php, http, ftp, compress.bzip2, compress.zlib
    
    
    MySQL Support	enabled
    Active Persistent Links 	0
    Active Links 	1
    Client API version 	3.23.49
    MYSQL_MODULE_TYPE 	builtin
    MYSQL_SOCKET 	/tmp/mysql.sock
    MYSQL_INCLUDE 	no value
    MYSQL_LIBS 	no value

  2. #2
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    Default Re: Email confirmation of new orders is unreadable.

    Grrr... I tried another sample form to email script and it fails as well. I asked the stupid crappy host if they made any changes to sendmail or PHP and they said no. Liars!

    I guess I will update this thread in case it ever comes up again.

  3. #3
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    Default Re: Email confirmation of new orders is unreadable.

    If you ever find out the cause of this, let us know. It looks to me like a mime type is being set differently on the server.
    Michael Sasek
    osCMax Developer


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