Working site is not working now!

[swatkins]

I just checked it in FireFox and it works fine... IN Explorer 6 and 7 I am getting the red x.... What browser are you using?

[michael_s]

I use Firefox... didn't check with IE, never use it... Checking now... yep I see the same problem. Not sure where to begin with this one... Obviously a difference in how IE handles javascript compared to firefox.

I don't see this issue with my test store though, so it is specific to your site.

[swatkins]

This started happening at the same time as the first post in this thread, if that's any help... Something they changed at the server level caused the first, and I believe this problem.... This was working fine....
Unfortunately, for me, IE is what most people still use so I must find a way to fix this or disable the pop ups...

[michael_s]

Well, they are not really broken. Your site is broken, so you need to figure out what the issue is. I suggest a second clean test install of osCMax in a new directory so you can test to see if it is serverwide or just the one install.

It could be a path problem in your configure.php file or a missing or damaged javascript file or template (product_info.tpl.php maybe)

[swatkins]

I really don't understand why it could be a path problem if it works in firefox and not IE...

I am not exactly sure how Max's resizer program works...

Thanks for all your help

Steve

[michael_s]

Because IE handles path notation differently than firefox... It is not a 'resizer' . It simply points to the path of the large image.

[jpf]

Micheal is write and rong! (pun intended)

Firefox shows it as http://www.needleandthreadoftomball....eer_OP_300.jpg

But IE is trying to load it as:
http:///images/60_Christmas_Cheer_OP_300.jpg

missing "www.needleandthreadoftomball.com/catalog"

Closer look at the code - looks like IE does not load the URL as part of the referring website. Maybe we need to code in the full URL for it to work....

Line of code:
<a href="javascript:window.close();"><img src="images/60_Christmas_Cheer_OP_300.jpg" border="0" alt="#60 Christmas Cheer" title=" #60 Christmas Cheer " width="300" height="293"><br /><span class="smallText">Close Window <u>[x]</u></span></a>

[automotiveuk]

Hi swatkins,

I am too getting blank pop images on your website just out of interest try coping your large images to images_big folder to inside the images folder to see that helps I had the same problem solved it by coping my large images to the images_big folder.

all the best
darren

[swatkins]

Hi swatkins,

I am too getting blank pop images on your website just out of interest try coping your large images to images_big folder to inside the images folder to see that helps I had the same problem solved it by coping my large images to the images_big folder.

all the best
darren

Hi Darren...

I tried moving the photos to the big folder... No change... I think that's because I am not using the pictures mod..

I just add an item to the store and upload a picture of it when I insert that item... Nothing fancy,,,, The program had been working just fine and the pictures were all working correctly, UNTIL they did something to the server package... I have no idea what they did but it caused this problem and the one that Michael had the solution for...

Some server side program was updated and that started the problems... I have little knowledge about these things, just going by what happened...

[swatkins]

Micheal is write and rong! (pun intended)

Firefox shows it as http://www.needleandthreadoftomball....eer_OP_300.jpg

But IE is trying to load it as:
http:///images/60_Christmas_Cheer_OP_300.jpg

missing "www.needleandthreadoftomball.com/catalog"

Closer look at the code - looks like IE does not load the URL as part of the referring website. Maybe we need to code in the full URL for it to work....

Line of code:
<a href="javascript:window.close();"><img src="images/60_Christmas_Cheer_OP_300.jpg" border="0" alt="#60 Christmas Cheer" title=" #60 Christmas Cheer " width="300" height="293"><br /><span class="smallText">Close Window <u>[x]</u></span></a>

Hi,,, Thanks for taking an interest in my problem! Any suggestions on where I should look? I know little about he internal workings of this code but I am willing to try anything