500 Internal Server Error on install

[medivak]

I've dealt with osCommerce before, but wanted to give osCMax a shot. I downloaded v.2 RC3, which shows it was just updated this last month. However, I do not know if this is what's REALLY causing the problem or not, but it's acting like I'm having some goofy register_globals issues just like older versions of osCommerce (and previous osCMax versions it would appear). My host has register_globals OFF by default. I have jacked around with the different ways in the past to change this, but was hoping to avoid all that nonsense this time, thinking maybe that bug wuld finally be worked out FOR GOOD.

I upload all the files, nothing touched yet; I set permissions of the config files to 777; then try to go to catalog/install/index.php and get this (deja vu -- same old) error....

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@*********.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

So what's the deal here? The usual suspects? I tried changing my php.ini file and nothing changed, and changed the .htaccess file as well, but it was all the same result.

HELP!!

[medivak]

Sorry to be a pest and bump this.... but if anyone out there has had a similar experience and figured out how to resolve it, I'd GREATLY appreciate the input!

[michael_s]

Register globlals must be on. This is a requirement for osCMax 2.

[medivak]

Right. This is exactly what I was saying I suspected... I added the register globals v1.5 patch for this, and it KINDA helped... it at least allowed me to run the install script. However, it produced NEW errors....

On catalog/indep.php --
Fatal error: Call to undefined function: bts_select() in /home/medivak/public_html/shop/index.php on line 242

On catalog/admin/index.php --

Fatal error: Call to undefined function: tep_admin_check_boxes() in /home/medivak/public_html/shop/admin/index.php on line 28

Am I the only one having these kinds of issues? I'm not finding any actual answers already posted here in the forums.

[medivak]

Hello?

Anyone out there?

HELP!

THANKS IN ADVANCE!!!

[michael_s]

Yes you are the only one having these specific issues and they are due to some mistake you have made either when installing the register globals patch or some other customization. These errors are not present in a default install of osCMax.

[medivak]

The first issue was the 500 internal server error, which a straight install of oscmax DOES do. I already established in my first post that I was aware of why... I turned register globals ON with a new php.ini file. That did not solve the problem. And I assure you my installation of the patch was spot on by the instructions and caused n2nd round of errors. There has been NO other customization -- this is all right out of the box, installing it onto a server that I have successfully run osCommerce on before.

[michael_s]

Hi,

I cannot duplicate any of your errors on multiple clean installs, so unless you provide exactly how you generate the error, what theme you are using, server setup, etc, not much anyone can do to help...

[cbp]

Hi,

For more accurate help you will have to give some more details about your server, maybe a phpinfo();

Given the info you provided, here are some things to look for:
- Correct config settings. From what I see your shop is in http://www.yourdomain.com/shop/. recheck config files.
- Look at the files you have uploaded. Are the files there and do they have a non-zero size.
- I didn't have time to look over BTS but your problem revolves around the path/existance of that function bts_select(). Hunt it down and see where it is and if the path is correct.

Good luck

[themainebaby]

I am also getting the same 500 internal server error. I uploaded a php.ini file to turn regsiter globals on but did not add the patch - but that didn't help. But I have not been able to successfully install rc3, so I went back to rc2 which installs with no problems.