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order details missing products

This is a discussion on order details missing products within the osCmax v2 Installation issues forums, part of the osCmax v2.0 Forums category; I added this to an open bug which had been discounted as being due to customizations (bug id 0000184) it ...

      
  1. #1
    caz
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    Default order details missing products

    I added this to an open bug which had been discounted as being due to customizations (bug id 0000184)

    it is not due to customizations and is happening on 3 stores on 2 different servers

    all have
    osCMax 2.0 RC3 (.tar.gz)
    .. one I just installed 20 minutes ago on a fresh server/database

    If more than one item is ordered, only one is displayed in the orders admin but the order total ($) is correct

    the admin and customer order email also has only 1 item listed but the order total ($)is correct

    is nobody else having this issue ?

  2. #2
    caz
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    Default RE: order details missing products

    Maybe I'm being impatient . in which case I apologize
    but I would appreciate anyone responding who has installed the Aug 4 version of osCMax 2.0 RC3 (.tar.gz) and can add multiple products to an order and actually have the entire order show in the email and admin order details.

    if yours does actually work, perhaps you could send a link to your tarball because the one available here doesn't work

  3. #3
    caz
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    i replaced the new checkout_process.php with the one from oscmax_2_RC2 and the orders come through properly
    I haven't done a diff yet to see what was missing from the RC3 version

    hope this helps someone

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    I had the same problem and I have no customization. Thank you for posting your fix, it worked for me too.

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    Yes, the problem shows up under certain circumstances. It has not been narrowed down yet. Some people have the issue, some don't. If either of you would be so kind as to post your server info (apache version, php, mysql, OS) that would help in debugging...
    Michael Sasek
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    I have this error too.

    Running PHP 4.4.4
    Apache 2.4.33-4

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    Caz,

    You are a life saver mate.

    I had 2 shops doing the same thing, did as you and replaced the checkout_process.php in both Catalog and includes/language/english and now works as it should.

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    I had the same problem on a (now modified) fresh install of the RC3 package. I knew I didn't edit the checkout_process.php page, and didn't understand why my "other customers purchased" module wouldn't work. Once in the orders in the admin I noticed only the first product was being added to orders.... Has to be a bad loop.

    Anyway, long story short I got it fixed and don't believe it can possibly work on anyone elses server as is. Looks like simply typo from removing some obsolete code from the RC2 version... This seems pretty important and should probably be merged and re-released for download.

    Two very small edits:
    1) Around line 162: end bracket is commented -- remove backslashes on beginning of line. from " // } " to " } "
    2) Delete end bracket around line 365. ( } )

    tried to attach php file as zip but the forum is ****ed up or i'm dumb.

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    I had this problem.

    Being a decent coder myself it seems to me that this should be considered a bug and given jon@iluminada's post could be fixed pretty easily.

    Thanks jon@iluminada. I corrected the code per your post and now ordering appears to work correctly.

  10. #10
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    Default Here is the file with the fixes in it

    Quote Originally Posted by jon@iluminada
    I had the same problem on a (now modified) fresh install of the RC3 package. I knew I didn't edit the checkout_process.php page, and didn't understand why my "other customers purchased" module wouldn't work. Once in the orders in the admin I noticed only the first product was being added to orders.... Has to be a bad loop.

    Anyway, long story short I got it fixed and don't believe it can possibly work on anyone elses server as is. Looks like simply typo from removing some obsolete code from the RC2 version... This seems pretty important and should probably be merged and re-released for download.

    Two very small edits:
    1) Around line 162: end bracket is commented -- remove backslashes on beginning of line. from " // } " to " } "
    2) Delete end bracket around line 365. ( } )

    I am attaching a zip that contains the checkout_process.php with the above two fixes in it.

    This thread also references this bugtracker issue:
    185: multiple items in an order result in only 1 product in the order details

    I have updated the bugtracker with this resolution as well.
    Attached Files Attached Files
    Last edited by michael_s; 12-12-2006 at 08:24 PM. Reason: adding bugtracker link
    Michael Sasek
    osCMax Developer


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