This is a discussion on Problem receiving email notifications of orders within the osCMax v2 Installation issues forums, part of the osCMax v2.0 Forums category; Ok, I have a client using oscmax v2 and she has transferred all of her customers over manually from her ...
| |||||||
| Register | FAQ | Members List | Calendar | Mark Forums Read |
|
#1
| |||
| |||
| Ok, I have a client using oscmax v2 and she has transferred all of her customers over manually from her previous ecommerce store. Now, when I place a test order (I was not transferred- I created my own account through her store front), using either paypal or money order which are her two methods of receiving payments, she and I both get notification of that order. However, none of the other customers are getting any of the notifications nor is she, just confirmation through paypal. Is it because she transferred them over using the add customer option in admin or is there something we are doing wrong? ***Edit---the orders ARE showing up in admin. She is just not getting notifications nor are the customers. |
| Sponsored Links | ||
| ||
|
#2
| ||||
| ||||
| Please post the site url: Alert client that there will be some test orders and check comments on the orders. Has there been any modifications since this issue started to occur? Did you try to re do the upload to see if a file was corrupt? Did you heck the customer file up load to see if they are the same? Did you check to see if the customers emails are uploaded or if the file name is exactly the same? |
|
#3
| |||
| |||
| Thanks for the offer, I searched the messages here and on oscommerce and found that we needed to include the redirect back to the website because customers werent doing that at paypal. So it is working properly now. |
|
#4
| |||
| |||
| ****Update, she has emailed me telling me that she hasnt received the last three orders where one went through paypal and she was notified of it via paypal . Anything else we can check? She has the redirect in place at paypal, we have her emails set up in the admin area properly as well. |
|
#5
| |||
| |||
| A lot of people post this question. Basically it can be down to a lot of things. If your server uses sendmail it could be due to a mis-configuration, file permissions on the mail queue or any number of spam prevension techniques. Here is a solution that allways works (Windows, Mac or Linux) Install phpMailer - can be done via pear then use it instead of the built in mail class. Simply insert it into the definition of the mail function in includes/functions/general.php Here is what mine looks like and I have never had a single email that did not get sent since: PHP Code: |
| Sponsored Links | ||
| ||
| |
| Thread Tools | |
| |
| ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Email confirmation of new orders is unreadable. | jptechnical | osCommerce 2.2 Discussion | 2 | 12-20-2006 05:13 PM |
| need to add timeslots for delivery in orders email | chuan | osCMax v2 Customization/Mods | 0 | 10-16-2006 06:33 PM |
| Email notifications not received anymore | ozstar | osCMax v2 Installation issues | 1 | 10-13-2006 04:16 AM |
| Getting email (SMTP) notifications working?? | oling | osCMax v2 Installation issues | 1 | 08-11-2006 12:46 PM |
| Problems in email orders | maxi032 | osCMax v1.7 Discussion | 2 | 11-15-2003 03:03 AM |