Shipping page being skipped on checkout

[spottedhaggis]

Hi all.

OK. I took OSC and made it work in OSCMAX. I did this with 2 sites. both are working in terms of admin, catalog etc everything looks just perfect and they both process orders etc without error.

Store one has no payments or shipping and is an enquiry system only
Store 2 has paypal, Cheque and 2 shipping tables for zones + item

The problem area is in the store with payments and shipping options.

I add an item, click checkout, either log in, or purchase without account, or create a new account, any of these, click next and skip the shipping page completely going right to the payments page.

I tried manually inputing the shipping.php page but it skips right to the payments page with no errors.

I have done the following things to try and fix this.

Backed up all key files, catalog root, includes/functions etc, and replaced them with Stock oscmax files, nothing makes any difference.

I remove all my shipping and payment options replaced them with normal stock ones, still no change.

Can anyone offer any assistance as to where to look.

Thanks in advance for the support.

[michael_s]

Product weight must be non-zero or shipping is skipped. I bet you did not set the weights of your products...

[spottedhaggis]

Thats kind of the bit that is rather annoying.

I have used OSC for a while now and all the items being sold in the various shops I have built were shipped by quantity not weight so we have never had to input any weight at all for the system to work, however since moving to OSCMAX this has been an issue.

I realise that OSCMAX is a far better system than the stock OSC even if it is more or less the same with loads of mods, but to insist on a weight per item for shipping to function seems just plain stupid to me.

I have 2 stores I have recently upgraded to OSCMAX one has 500+ items the other 1900+ items,, thank fully I know a little about mysql or else I would have to input these weights into every item, what a pain.

Thanks for the answer though, appreciate it, just think the idea of having to input a weight is plain silly.

[michael_s]

It only seems stupid/silly because you are not familiar with all the features of osCMax.

You see, osCMax allows the sale of virtual products like gift vouchers, videos, software, etc... which are not to be shipped ever. The way osCMax differentiates between a virtual product and a real product is the weight.

If the weight is not set or is set to zero, osCMax assumes it is either a download, gift voucher or other non-shippable product. This is well documented in the guide, and it has been discussed in the forums ad-nauseum since osCMax v1.0 (coming up on 4 years ago) so it should not be a surprise:

http://oscdox.com/index.php?op=modlo...e=AdminCatalog

Specifically:

Products Weight :: Set the weight of the product. Do not leave this blank unless it is a download. If you leave it blank, your shipping modules will not work correctly on checkout.

It is not a pain to add weights to all products, and takes less than 5 minutes. Just export the product table to a CSV file. Open in excel. Find the field for weight, type 1, and fill down. Save. Import back to your db... Done. I recently updated a shop with 54,000 prouducts in under 4 minutes....

[spottedhaggis]

Thanks.

What I have done is change the table default value from 0.00 to 0.01 so it has a weight (not that I am usng weights) and every added product does not require a weight being added.

I assume that will work out ok?

[crazy_dave]

Hi Guys,

If you know how to use sql queries, than it's the matter of seconds to fix this problem. Just go to your database php admin, then update the products_weight to none-zero values.

[johnkwok]

HI all

it work very well with flat shipping, i like to ask:

1) in case there is different rate for different country how to edit

2) or if i have more option for custom to choose, like shipping by post office or UPS

any idea!

cheer!


john

[jschafer52]

i am tring to set up a tier shipping, and i have selected it in the admin area, but it will not show up on the shipping page, it only showes the individule shipping rate. any ideas?

Thanks,
JIM

[jpf]

Not sure which kind of "teir"ed shipping your tring to do? by Qty/items/weight/discount/groups/product association/attribs etc... Please explain.

I would suggest you start a new thread as the thread topic does not reflect what your asking about.