osCmax v2.5 User Manual
Results 1 to 5 of 5

after server migration checkout went blank

This is a discussion on after server migration checkout went blank within the osCmax v2 Installation issues forums, part of the osCmax v2.0 Forums category; I can't seem to figure this out. I moved servers and after it moved, one of my sites now has ...

      
  1. #1
    osCMax Testing Team
    Join Date
    Jun 2004
    Posts
    258
    Rep Power
    0


    Default after server migration checkout went blank

    I can't seem to figure this out. I moved servers and after it moved, one of my sites now has a blank checkout_shipping.php page. Is there a way to troubleshoot this? I checked the error logs but there was nothing.

    I tried using fresh files to replace the fallback content, includes/modules/order_total, replaced checkout_shipping.php and related checkout files in the root, what else is the possibilities?

  2. #2
    osCMax Testing Team
    Join Date
    Jun 2004
    Posts
    258
    Rep Power
    0


    Default Re: after server migration checkout went blank

    It appears, this goes also for login, and adding to cart. I'm just trying to determine if it's something to do with the server that's causing these issues?

  3. #3
    osCMax Developer

    michael_s's Avatar
    Join Date
    Jul 2002
    Location
    Phoenix, AZ
    Posts
    19,907
    Rep Power
    568


    Default Re: after server migration checkout went blank

    Did you reinstall your ssl certificate on the new server? That could be the problem. Next, you should contact your host for help. There will be an error logged somewhere and they will be able to find it for you.

    It may simply be a bad ftp job. You may just need to re-upload all the files (not the configure.php files!) or your configure.php file has not been properly updated to match the new server environment/paths.
    Michael Sasek
    osCMax Developer


    osCmax Installation Service
    - Have our professionals install osCmax on your server - same day service!
    osCmax 2.5 User Manual - the must have beginners guide to osCmax v2.5

    Stay Up To Date with everything osCMax:
    Free osCmax Newsletters - Security notices, New Releases, osCMax News
    osCmax on Twitter - Up to the minute info as it happens. Know it first.

    osCmax Documentation

  4. #4
    osCMax Development Team
    pgmarshall's Avatar
    Join Date
    Feb 2009
    Location
    London
    Posts
    2,678
    Rep Power
    49


    Default Re: after server migration checkout went blank

    Blank page normally = php error. However, I would have thought that if it worked elsewhere and doesn't now then it will be a server issue. Have you checked your session settings?

    Turn on error reporting ... see wiki faq for details on how to do this.

    Regards,
    pgmarshall
    _______________________________

  5. #5
    osCMax Testing Team
    Join Date
    Jun 2004
    Posts
    258
    Rep Power
    0


    Default Re: after server migration checkout went blank

    After a few days with host support etc, we managed to figure it out. It appeared it was indeed a migration issue and we couldn't even get an error until we tried some other method. At first I thought it may have been some type of coding conflict but then I kept trying to think to myself that this has to be an issue with the migration itself. I was having problems figuring it out because I still had access to my old server and tried to restore it from my old server with no luck.

    I do appreciate you guys responding to the thread and giving some advice on what the possibilities are, even though I may have jumped to conclusion on this one. I didn't feel at all it had to do anything with the script itself just needed some opinion because I got stuck on this one since it was a little more difficult for me to figure out.

    thanks again for the responses

Similar Threads

  1. Checkout stalls at blank page on checkout_process.php
    By hollowgram in forum osCmax v2 Installation issues
    Replies: 23
    Last Post: 08-13-2010, 10:45 AM
  2. Icons and pictures broken after server migration
    By cujo in forum osCmax v2 Installation issues
    Replies: 5
    Last Post: 08-31-2008, 05:06 PM
  3. Server Migration Orders / Customers Synchronisation
    By michael_s in forum New osCommerce Contributions
    Replies: 0
    Last Post: 05-21-2008, 06:00 AM
  4. Checkout brings me to blank page
    By ronfedele in forum osCmax v2 Installation issues
    Replies: 0
    Last Post: 08-11-2006, 11:49 AM
  5. Checkout Payment Page is Blank
    By lvose in forum osCmax v2 Installation issues
    Replies: 1
    Last Post: 02-02-2006, 11:35 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •