White Screen of Death on Catalog

[Mike Sayre]

Just a friendly FYI, 9 times out of 10 on OSC&max I've found the W.S.O.D issue on the catalog index page caused by enabling cache, and either not having a cache process in place on the server or locally in .htaccess/php.ini.

Also if you're wanting to use the Ultimate SEO URLs plugin, in the Admin settings either use the filesystem or database method, if you check memcache MAKE SURE you have it on the server (and most don't) - if not then this will cause the White Screen of Death.

For instance we use FastCGI on our servers and enable mod_deflate for local cache configuring for clients through cPanel using gzip (if they want/need it). So no caching is really necessary on any of the scripts installed. Check your host server settings first before getting into the cache and SEO/URI stuff.


Mike
BoonJack Media

[alanevans]

Hi I have just done a new install of osCMax V 2.0.25.1. Everything seems to work OK except that I get the white screen on the catalog page in the admin tools. If I use the admiin home page I can access everything in the catalog section other than categories/products page which produces the white screen. I have checked configuration/Page cache settings, and it is turned off. Have you any other suggestions as to what may be causing this? The system is running on an ISP's shared hosting server running Linux/Appache.

Thanks Alan

[ridexbuilder]

It's unusual to have this sort of problem on a Linux hosted environment, assuming a half decent host (I've used free ones in the past).
Have you read the wiki? In particular the sections on configure.php and htaccess.
As often mentioned, try editing catalog/includes/application_top.php, lines 18-19 to read:

// set the level of error reporting 
  error_reporting(E_ALL & ~E_NOTICE & ~'E_DEPRECATED');

This may well be in the wiki.