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Product info image not showing

This is a discussion on Product info image not showing within the osCmax v2 Installation issues forums, part of the osCmax v2.0 Forums category; Hi Michael and ridexbuilder, Ok after trying to get this working correctly for over a week with mix results I ...

      
  1. #21
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    Default Re: Product info image not showing

    Hi Michael and ridexbuilder,
    Ok after trying to get this working correctly for over a week with mix results I decided to post my steps here to see if we can't figure out what's wrong and how we can fix this. Please forgive the long post but I am hoping that we can figure this out.

    First, I deleted the old images folder and install a new images folder. I than just added the images for one category in order to make my testing as simple as possible. I put all my thumbnails into the thumbs/ folder and all my large images into my images_big. I than use EasyPopulate to inport all the products and images to the test store. For the thumbnail I use the following path thumbs/image.jpg (image being the name of the images). I than went into my admin and on the Dynamic MoPic I set the following setting:

    Big Images Directory = images_big/
    Thumbnail Image Directory = thumbs/
    Main Thumbnail in the Thumbnail Directory = true

    and these are the results I got for these setting;

    Homepage - All images are present and when I click on any of the "New Products for the Month" images the product page opens ok and when I click on the "click to enlarge" link the correct large images opens the the path is correct. I than click back to the home page.
    Categories - I now click on my category and the category page opens ok and all sub categories images are present and the path is correct (images/thumbs/...jpg) So I click on one of the sub-category images which opens the page with all the products under that category and no images are present and the path to the images changes to the following images/thumbs/thumbs/image.jpg (notice the two thumbs/). However if I click on any of the missing images the proper product page opens and the "click to enlarge" images is present and when I click on it. The correct large image opens with the correct path to the large image.

    I than change my MoPic setting to the following:

    Big Images Directory = images_big/
    Thumbnail Image Directory =
    Main Thumbnail in the Thumbnail Directory = true

    and these are the results I got for these setting;

    Home Page - No images are present and the path point to /images/image.jpg So I than click on my category and the category page opens but again none of my category images are present and the path is pointing to /images/image.jpg but all the "New Products for the Month" are present with the correct path and when I click on these images the product pages opens but the "click to enlarge" does not work. Link is missing. However when I click on any of the missing sub-category the product images for that category are present with the correct path of images/thumbs/image.jpg but when I click on those images the product page opens and the image is prsent but the "Click to Enlarge" links are again missing and do not work.

    I than change my MoPic setting to the following:

    Big Images Directory = images_big/
    Thumbnail Image Directory =
    Main Thumbnail in the Thumbnail Directory = false

    and these are the results I got for these setting;

    Home Page - No Images present and the path points to /images/image.jpg
    I than click on my category in the categories menu and the catagory page opens with no sub-category images and the path point to images/image.jpg but the "New Products For the Month" images are present with the correct path of images/thumbs/image.jpg and when I click on these images the product page opens but the click to enlarge do not work. When I click on the sub-category missing images the sub-category page opens and those images are also missing with the path pointing to images/image.jpg but again the "NEW Products for the Month" are present with the correct path of images/thumbs/image.jpg and when I click on these images the product page opens but again the "Click to Enlarge" does not work.

    I than change my MoPic setting to the following:

    Big Images Directory = images_big/
    Thumbnail Image Directory = thumb/
    Main Thumbnail in the Thumbnail Directory = false

    and these are the results I got for these setting;

    Home Page - All images are present with the correct path images/thumbs/image.jpg
    Category - I than click on the category link in the main menu and the category page open ok with all the images present and the correct path of images/thumbs/images.jpg but when I click on any of the "New Products for The Month" it does open the correct product page but when I click on the "Click To Enlarge" it does not work and the link is missing. If I go to the sub-category the images are also present with the correct path but when I click on one of the sub-category the category page opens but all the product images for that category are missing and the path chances to images/thumbs/thumbs/image.jpg and when I click on any of those missing images the product page opens ok but when I click to enlarge again it does not work and the link is missing.

    I than change my MoPic setting to the following:

    Big Images Directory =
    Thumbnail Image Directory = thumb/
    Main Thumbnail in the Thumbnail Directory = false

    and these are the results I got for these setting;

    Home Page - All images are present with the correct path images/thumbs/image.jpg
    Category - I than click on the category link in the main menu and the category page open ok with all the images present and the correct path of images/thumbs/images.jpg but when I click on any of the "New Products for The Month" it does open the correct product page but when I click on the "Click To Enlarge" the image that opens is the small thumbnail image and not the correct Large image.
    If I go to the sub-category the images are also present with the correct path but when I click on one of the sub-category the category page opens but all the product images for that category are missing and the path chances to images/thumbs/thumbs/image.jpg and when I click on any of those missing images the product page opens ok but when I click to enlarge again the small thumbnail opens instead of the correct large images.

    I than change my MoPic setting to the following:

    Big Images Directory =
    Thumbnail Image Directory = thumb/
    Main Thumbnail in the Thumbnail Directory = true

    and these are the results I got for these setting;

    Home Page - All images are present with the correct path images/thumbs/image.jpg
    Category - I than click on the category link in the main menu and the category page open ok with all the images present and the correct path of images/thumbs/images.jpg but when I click on any of the "New Products for The Month" it does open the correct product page but the "Click To Enlarge" is missing. If I go to the sub-category the images are also present with the correct path but when I click on one of the sub-category the category page opens but all the product images for that category are missing and the path chances to images/thumbs/thumbs/image.jpg and when I click on any of those missing images the product page opens ok but the click to enlarge again is missing. And the image path is images/thumbs/image.jpg

    I try everything that I can think of but I'm not having any luck in getting everything to work correctly at the same time. Can you help me get this working properly? I'm pretty sure that this is the same problems that alot of the people here are having with their images. I believe that the first setting above would work for everyone if we can figure out why does the images path for the sub-sub-category, which is the category that show the products for that one category, Changes to images/thumbs/thumbs/images.jpg. By sub-sub-category what I am referring to is ex. Chess - Theme - Fastasy.

    Thanks guys for your help. Again sorry for the long post.

    PS ridexbuilder I notice your last post you must have posted it while I was writting this post so I havn't not try you fix yet but I'll give that a try tonight. And let you know how it works. thxs

  2. #22
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    Default Re: Product info image not showing

    I'm working on this criteria:
    Big Images Directory = images_big/
    Thumbnail Image Directory = thumb/
    Main Thumbnail in the Thumbnail Directory = false

    There are no category, product or thumbnails in the main image directory. Category images a presumed to be stored in the thumbs directory (why would anyone want a 'huge' category pic?).
    Sub-categories are showing correctly but as previously stated, category images within the Admin. Console will be my next port of call unless someone beats me to it.

    [Finding it quite surreal that nobody from the main osC fraternity points out the deficiencies in this, let alone 'Max' users.]
    Last edited by ridexbuilder; 04-22-2009 at 12:25 AM. Reason: Further detail
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    Default Re: Product info image not showing

    Quote Originally Posted by ridexbuilder View Post
    I'm working on this criteria:
    Big Images Directory = images_big/
    Thumbnail Image Directory = thumb/
    Main Thumbnail in the Thumbnail Directory = false

    There are no category, product or thumbnails in the main image directory. Category images a presumed to be stored in the thumbs directory (why would anyone want a 'huge' category pic?).
    Sub-categories are showing correctly but as previously stated, category images within the Admin. Console will be my next port of call unless someone beats me to it.

    [Finding it quite surreal that nobody from the main osC fraternity points out the deficiencies in this, let alone 'Max' users.]
    Hi ridexbuilder, I'm a little confuse here, could you please explain this a little for me. I'm just trying to understand this a little so that I can better understand how osMax actually works. As I read this;

    Main Thumbnail in the Thumbnail Directory = false

    It is telling me that all the main thumbnails, (to me this would be the thumbnails that you see when you go to a category page), are in the Thumbnail directory. Which would be true because that is where I place all my small thumbnails. When I set this to true it seens that everything works ok except for the sub-sub-sub-page as I stated above.

    This is the layout that I have:

    In the Categories Menu I have a Category on Chess Sets When you click on it a sub category page opens that give you two options Boards and Themes.

    In the Boards and Theme page there are two small thumbnails label Boards and Theme as well as the "New Products For The Month" thumbnails. The thumbnail on this page are working correctly. And when I right click on these thumbnail the path to these thumbnails are correct ( images/thumbnails/image.jpg). Now when you click on one of these options thumbnails "Boards or Theme", in this example lets say "Theme".

    When I click on Themes another sub-sub page opens that shows all the different chess themes that we offer for example' American, Medieval Times, Fantasy, etc. and again all the "New Product for The Month". On this page All the thumbnails are also present and are working properly. And when I right click on any of these thumbnals the path is also correct (images/thumbnails/image.jpg).

    Now when I click on any of these themes in this example lets say "Fantasy" another sub-sub-sub page opens that shows all the different "Fantasy" Chess Sets that we offer. And this is the page where I am having the problem with, because no products thumbnails are visible except for the "New Product for The Month" thumbnails. Which I find strange because if I right click on any of the "New Products of The Month" thumbnails the path is correct (images/thumbnails/image.jpg). However if I right click on any of the Fantasy Chess set thumbnail on this same page I find that the thumbnails are not visible because it is looking for the thumbnails in a sub-thumbnail folder, (images/thumbnails/thumbsnails/image.jpg).

    I believe that if we can find out why it is looking for a /thumbnails/thumbsnails/ folder on this page this would fix the problem because when I click on one of the missing products thumbnails on this page, the product discription page open and the click to enlarge thumbnail is present. And When I click on this thumbnail the larger picture in the images_big folder does opens up. And this only happens when I have the;

    Main Thumbnail in the Thumbnail Directory = true

    With all other setting combinations that I had try the larger picture in the click to enlarge link does not open. All that I get with the other combination is the small thumbnail.

    I guess what I am not understanding is what is the Main Thumbnail? And Why does the correct larger picture in "click to enlarge" opens only when I set this to true?

    Thank you for your time and all your hard work helping us out ridexbuilder, I for one as I'm sure many others here really do appreciated it.

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    Default Re: Product info image not showing

    Hi ridexbuilder, I try the code that you posted and I can see the changes in the admin Dynamic Mopic section but the images are still not showing up in the admin when you add a product or when you update a product. I also spend all day today trying to get the images to work on all levels of the product pages with no luck. I just found more ways that this won't work.

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    Default Re: Product info image not showing

    Quote Originally Posted by heezay View Post
    Hiya, just had the same problem when installing it fresh with the image situation. Am new here signed up today. Have you resolved it yet? If not this is how I fixed it as the developer advised above. Went to

    Admin>Configuration>DynamicMopics

    Once on that page the forth line down "Thumbnail Images Directory"
    Press edit and clear the whole box, leave empty and update. Worked out for me. Regards
    Hey thanks, works like a charm, I just have mine installed few minutes ago, and encountered this problem.

    Thanks again

  6. #26
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    Default Re: Product info image not showing

    I haven't forgotten about this - there's a lot of work to do... (for someone with limited php knowledge).
    There is a bug in the function "mopics_get_imagebase" - if Main Thumbnail In "Thumbnail Images Directory" is set to true, then the bug is activated. This may not show up for everyone though. Any images with filenames exceeding 15/16 characters (was going cross-eyed, counting) will have their filename truncated. Not good. As a point of reference, I do not wish thumbnails to be stored alongside other images but I'm trying to get a workaround for the whole Dynamic MoPics thing.

    The ultimate aim:
    images : system-wide images/logos etc.
    |- images_big : full-size products images
    |- thumbs : obvious by now
    |- categories : doesn't seem to be coded, currently
    |- banners
    :

    Wish 'Max' had stuck with MoPics (without the dynamic bit) and had auto thumbnail generation, like one other osC-derivative that I know of.

    EJ
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    Default Re: Product info image not showing

    Judoka: I must say, that I won't specifically address multi-level subcategories. You should really consider limiting this to, say, 3 levels total - think on how the customer is going to navigate the site... click, click, click, click.... oh Jeez, not again.... close.

    Without using any MoPics options (blank entries in Admin), do your sub-categories/products show up correctly beyond 2 category levels? I couldn't see sub-categories in the main area, only within the category tree Info. Box.
    Last edited by ridexbuilder; 04-24-2009 at 11:11 AM.
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    Default Re: Product info image not showing

    Update: Now got front-end (customer facing) working to two sub-category level eg. Catalog >> Big Section >> Smaller Section. Big images and thumbnails are in the correct directories, with the 'Click to Enlarge' working. This is also the case for additional product images.
    Just the Admin side to sort out.... what a palaver!

    EJ

    C'mon guys, my Rep Power is still at ziltch - need Thanks, for kudos :-p
    Last edited by ridexbuilder; 04-24-2009 at 12:28 PM. Reason: Loosing it - nearly finished ;-)
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    Default Re: Product info image not showing

    Quote Originally Posted by ridexbuilder View Post
    Update: Now got front-end (customer facing) working to two sub-category level eg. Catalog >> Big Section >> Smaller Section. Big images and thumbnails are in the correct directories, with the 'Click to Enlarge' working. This is also the case for additional product images.
    Just the Admin side to sort out.... what a palaver!

    EJ

    C'mon guys, my Rep Power is still at ziltch - need Thanks, for kudos :-p

    Glad to see you're making some headway. You got my Kudos!!!!

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    Arrow Re: Product info image not showing

    Latest iteration now ready for those brave enough to try (website link below).
    Admin now displays thumbs, acting as a reminder when you can't see them, to upload to the thumbs directory. Additional pics should follow the convention of using images_big and thumbs directories, as per the main pic.

    Donations will help speed things along (inspiration )
    I do have more plans for this - shown in the included text file.
    Having spent more than 25hours on this already, it's definitely a labour of love!

    EJ
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