Vouchers/Coupons balance not subtracting

[nostradamus]

for some reason the voucher balance is not subtracting after purchase.

I'm using the latest rc3 version

[jpf]

Check your SORT order. It is not correct.

[nostradamus]

I'm using this settings

but is still the amount stays te same Voucher Balance 378.15EUR



The default settings for the Discount Coupons are as follows:

• Display Total :: true
• Sort Order ::9
• Include Shipping :: true
• Include Tax :: true
• Re-calculate Tax :: None
• Tax Class :: –none–

The default settings for the Gift Voucher is as follows:

• Display Total :: true
• Sort Order :: 740
• Queue Purchases :: true
• Include Shipping :: true
• Include Tax :: true
• Re-calculate Tax :: None
• Tax Class :: –none–
• Credit including Tax :: false

[nostradamus]

Discount Coupons 9
Gift Vouchers 740
Low Order Fee 5
Customer Loyalty Discount 4
Shipping 2
Sub-Total 1
Tax 3
Total 800

my order settings

what needs to be changed

[michael_s]

What payment module are you using?

[nostradamus]

i have ideal - pay pal and money/bank transfers

when i send a amount to someone else from the Send Gift Voucher it subtracts.

when i want to pay with a voucher it doesn't subtract

when i want to pay with a voucher and money in doesn't subtract

if you want i can give you access just pm or

msn

me

for the record its not subtracting from the account
the billing part works fine

[nostradamus]

i disabled it for now

when i send a voucher from a customer account it subtracted from the credits for that customer. so that works

but when a customer buys something in the shop and use there voucher credits its not subtracted

example

customer buys for €200 products. he has a balance off €100 voucher credits.

he pays €100 using his €100 voucher credits. and pays €100 by money transfer - pay pal - ideal.

the order is send. in the admin i can see the order. and the pay method of the €100 voucher credits. and €100 by money transfer - pay pal - ideal. but in the end the customer still has €100 voucher credits left. it don't go's to zero

I'm glad i found this bug before my customers did

[michael_s]

Which specific paypal module (Paypal IPN or the non-ipn module)

The other 2 modules (ideal and bank transfer) are not part of default osCMax, so you will need to modify them to work with gift vouchers.

[nostradamus]

pay pal is default bank transfer (Check/Money Order Module) all so default

what do i need to change in the ideal module


it all so happens when a customer buys for €100 and pays with a €100 voucher

after paying the balance stays €100

[michael_s]

I can't reproduce it, so not sure how to fix. The vouchers subtract properly for me when I test. I am still trying to find how to reproduce it.

There is an old bug report in the bugtracker that talks about this exact issue but it was resolved in RC3. See this:
157: With voucher active during paypal payment, amount of voucher does not subtracts from account after check out - Bug Tracker - open source Commerce Maximized :: osCMax