Image Issue with OSCMAX2_RC3_0_1

[cacooke]

Sorry - I originally posted in the wrong forum:

This is a brand new installation of OSCMAX2_RC3_0_1.

When adding a new category or product everything works fine and it takes me to the correct page:

/catalog/admin/categories.php?cPath=1&pID=1&action=new_product_pr eview

(http etc removed so you can see it correctly)


The problem comes when I try to add an image to either the category or the product I get this:

/catalog/admin/categories.php?cPath=1&pID=1&action=new_product_pr eview

(http etc removed so you can see it correctly)

The page cannot be displayed
The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.

Blah Blah Blah

Cannot find server or DNS Error
Internet Explorer

This is very confusing because the paths are exactly the same.

This happens both when I try to create a new category with an image or a new product with an image or even try to add an image to an existing category or product that had successfully loaded previously with no image.

Please help ASAP as this store needs to be live before the begining of september and it will have about 2000 products - which doesn't give me much time.

php 4.3.2
register_globals ON
safe mode off

Thanks

[cacooke]

Again,
Adding or modifying a category or product works just fine UNLESS I try to add an image.

I can browse to the image fine, but when I hit preview is when it says the ERROR: Cannot find server or DNS Error
server

[michael_s]

May be a path problem in your admin/includes/configure.php file.

Could also be a dns problem. Is this a new domain? Perhaps not fully propagated yet?

Clear your local dns cache and browser cache.

[cacooke]

Thank you for a quick response...

It is definatly not a propagation issue - this site has been running fine for almost 2 years - The client just wants to start selling online now.

This my my config minus the database stuff:

define('HTTP_SERVER', 'http://www.deejackson.com'); // eg, http://localhost - should not be empty for productive servers
define('HTTP_CATALOG_SERVER', 'http://www.deejackson.com');
define('HTTPS_CATALOG_SERVER', '');
define('ENABLE_SSL_CATALOG', 'false'); // secure webserver for catalog module
define('DIR_FS_DOCUMENT_ROOT', '/home/httpd/vhosts/deejackson.com/httpdocs/catalog/'); // where the pages are located on the server
define('DIR_WS_ADMIN', '/catalog/admin/'); // absolute path required
define('DIR_FS_ADMIN', '/home/httpd/vhosts/deejackson.com/httpdocs/catalog/admin/'); // absolute pate required
define('DIR_WS_CATALOG', '/catalog/'); // absolute path required
define('DIR_FS_CATALOG', '/home/httpd/vhosts/deejackson.com/httpdocs/catalog/'); // absolute path required
define('DIR_WS_IMAGES', 'images/');
define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
define('DIR_WS_CATALOG_IMAGES', DIR_WS_CATALOG . 'images/');
define('DIR_WS_INCLUDES', 'includes/');
define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
define('DIR_WS_CATALOG_LANGUAGES', DIR_WS_CATALOG . 'includes/languages/');
define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');
define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');
define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');
define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');
define('DIR_FCKEDITOR', DIR_FS_CATALOG . 'FCKeditor/');
define('DIR_WS_FCKEDITOR', DIR_WS_CATALOG . 'FCKeditor/');

clearing caches had no effect

Also the image stuff in FCKeditor do not work either (like for main_page). upload either just sits there or says its completed but really does nothing. I have tried everything I can find on the forums and docs and finally gave up and modified the page manually.

Could they be related?

I have 2 other stores in and older release that work just fine.

Thanks

[met00]

image uploads... check file protections on the appropriate directories.

[michael_s]

I ran a test on his site and it worked fine for me. I was able to add an image without any issues.

I am almost positive that it is one of three things:

1. Browser issue - I use firefox and it works fine.

2. Local DNS cache on your desktop computer needs to be flushed.

3. Bad cookie on your computer for that domain needs to be deleted.

[cacooke]

It seems to be a pic file size issue.

I was mistakenly trying to use the original full sized pics (1MB on average).

When I manually resized them it all worked perfect.

FCKeditor still does not work - even on small images.

Please advise..

Thx for ur help