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GIFT Vouchers not going to Queue

This is a discussion on GIFT Vouchers not going to Queue within the osCMax v2 Features Discussion forums, part of the osCmax v2.0 Forums category; osCMax RC3. I have not messed with coupons at all. My problem is strictly with Gift Vouchers. I added a ...

      
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    Default GIFT Vouchers not going to Queue

    osCMax RC3.
    I have not messed with coupons at all.

    My problem is strictly with Gift Vouchers. I added a product '$ 25 Gift Certificate'. Assigned the product model as GIFT_25 Assigned a value and it appears.

    Selecting that item and adding it to the cart all is well. Pay for it ( for test purposes I use check/moneyorder ) Item gets totaled up correctly and the success screen shows the option to keep track of the item. The receipt is mailed to the customer and to the shop keep. The gift certificate shows as a line item on the receipt.
    No voucher information is sent. The GIFT voucher is never added to the queue for release.
    I am able to manually create a voucher and mail it. The user can then enter the info and use it.

    The flag in admin/order modules for gift vouchers IS set TRUE for Queue Purchases.

    What module actually sends the information to the queue, and where might life be going wrong ?
    Last edited by Mushroom; 12-26-2006 at 08:34 AM.

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    Default Re: GIFT Vouchers not going to Queue

    As a follow up, I looked in the database and there is nothing in the queue. So it appears the item is not being sent for processing.

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    Default Re: GIFT Vouchers not going to Queue

    Has no one else had this problem with RC3 ? I really have read what instructions are available and found no joy. It's got to be something simple.

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    Default Re: GIFT Vouchers not going to Queue

    I have not had time to look into this, but I will let you know what I find when I do... I may get to look at this today. Did you properly set the gift voucher as 0 weight and do you have downloads enabled?

    That is the best place to start.
    Michael Sasek
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    Default Re: GIFT Vouchers not going to Queue

    Hi !
    configuration/downloads : enabled =true

    Each product is model name GIFT_XX (xx being the value )
    Weight is 0.00

    I'm not going to die if this doesn't get sorted out, but since it is 'gifty' kind of stuff it might make it easier on people buying for others.

    On Edit: I should also mention that downloads are on. As described in the available documentation. Thanks !
    Last edited by Mushroom; 01-08-2007 at 07:24 PM. Reason: Additional Info

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    Default Re: GIFT Vouchers not going to Queue

    Is this ever solved? I have the same problem.

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    Default Re: GIFT Vouchers not going to Queue

    I am also having the same issue. I can purchase gift vouchers. Downoads are on, weight is set to 0. Still not sending voucher info. Any resolution?

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    Default Re: GIFT Vouchers not going to Queue

    I am also having this problem. Has anyone been able to figure out why?

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    Default Re: GIFT Vouchers not going to Queue

    I found the problem if anyone else is still having a problem with this. There was an addition to the checkout_process.php file that is in the CCVG instructions that was left out of the file in oSCMax.

    Right Under:
    tep_db_perform(TABLE_ORDERS_PRODUCTS, $sql_data_array);
    $order_products_id = tep_db_insert_id(); (around line 170)
    Add:
    // #################### Added CCGV ######################
    $order_total_modules->update_credit_account($i);//ICW ADDED FOR CREDIT CLASS SYSTEM
    // #################### End Added CCGV ######################


    Hope this helps!!!

    Brian

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    Default Re: GIFT Vouchers not going to Queue

    thanks alot! Will try it out today.

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