No FedEx Shipping Label

[torweb]

When I go to complete my Order Ship, I get a blank window at the end of the process with the smal missing image icon (small red x) next to ASTRA Barcode. If I look at the properties of the smll red x icon it reports the following:

http://64.191.34.203/~emeraldb/catal...0035610271.png

All of the link info is correct except for the fact the is not "fedex" folder inside of the "images" folder above.

Thanks in advance for any help on this.

[torweb]

I've attached a copy of the Shipping Label that should appear when you click the Ship Button. I understand that the Ship Button is a mod connected with FedEX, which is the shipping method I'm trying to use.

If I click on the small "red x" it points to a folder (catalog/admin/images/fedex/image.png) that doesn't seem to exist ("fedex") as well as the image...of course. Here is a copy of the blank lable in case anyone else has seen this problem...and thanks in advance for any help.

[torweb]

I finally found the posted thread instructing to comment out the following line in fedexdc.php

if (empty($match[1])) continue;

Once I did that, labels appeared...

[cabana]

I commented out that line and i am still getting the same broken link. Any other suggestions.

[istdesigns.com]

I've been replying a bit to Cabana via PM about this, and realized maybe others need this reply too. The PNG label will be blank if you don't have the settings in the ship_fedex file right. That is what I've been battling trying to get THERMAL labels to work - all I can get is laser / plain paper stuff to work. So, open admin/ship_fedex.php and around line 145 make sure you have:

1368 => 2 // label type (2 is standard)
1369 => 1 // printer type (1 is laser)
1370 => 5 // label media (5 is plain paper)

These settings control what is polled from the FedEx server. There are other settings, such as for thermal labels, but I can't get the data to stream to the thermal printer. If anyone knows how to do this, please clue me in. The full setting list is in the fedex API manual. There is a new setting too, 1370 = 6 which gets you a PDF file!

Also make sure you actually have a fedex directory under /images (not admin/images) and 777 it. The PNG files are stored there. If you do a lot of shipping you might want to purge some of the images, I would guess, as they probably build up over time!