Contact Us page not sending email

[bhejr]

I am not getting any emails from my contact us page. All other site generated emails seem to work fine, it is JUST the contact page that is not sending emails to me. Anyone else run into this problem? Please help, fix needed fast!
I hope it is not something stupid that I am missing.

[bhejr]

ANYONE!?!?!?!!? Please help!!

Server OS: Linux 2.4.29-rc1-20051109a
Database: MySQL 4.0.25-standard-log
HTTP Server: Apache/1.3.33 (Unix)
PHP Version: 4.4.1 (Zend: 1.3.0)

contact_us.php code follows:

<?php
/*
$Id: contact_us.php,v 1.3.2.1.2.2 2005/09/21 20:57:16 Michael Sasek Exp $

osCMax Power E-Commerce
http://oscdox.com

Copyright (c) 2003 osCommerce

Released under the GNU General Public License
*/

// Most of this file is changed or moved to BTS - Basic Template System - format.
// For adding in contribution or modification - parts of this file has been moved to: catalog\templates\fallback\contents\<filename>. tpl.php as a default (sub 'fallback' with your current template to see if there is a template specife change).
// catalog\templates\fallback\contents\<filename>. tpl.php as a default (sub 'fallback' with your current template to see if there is a template specife change).
// (Sub 'fallback' with your current template to see if there is a template specific file.)

require('includes/application_top.php');

require(DIR_WS_LANGUAGES . $language . '/' . FILENAME_CONTACT_US);

// BOF: Added
$_POST['email'] = preg_replace( "/\n/", " ", $_POST['email'] );
$_POST['name'] = preg_replace( "/\n/", " ", $_POST['name'] );
$_POST['email'] = preg_replace( "/\r/", " ", $_POST['email'] );
$_POST['name'] = preg_replace( "/\r/", " ", $_POST['name'] );
$_POST['email'] = str_replace("Content-Type:","",$_POST['email']);
$_POST['name'] = str_replace("Content-Type:","",$_POST['name']);
// EOF: Added

$error = false;
if (isset($HTTP_GET_VARS['action']) && ($HTTP_GET_VARS['action'] == 'send')) {
$name = tep_db_prepare_input($HTTP_POST_VARS['name']);
$email_address = tep_db_prepare_input($HTTP_POST_VARS['email']);
$enquiry = tep_db_prepare_input($HTTP_POST_VARS['enquiry']);

if (tep_validate_email($email_address)) {

tep_mail(STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS, EMAIL_SUBJECT, $enquiry, $name, $email_address);
tep_redirect(tep_href_link(FILENAME_CONTACT_US, 'action=success'));
} else {
$error = true;
$messageStack->add('contact', ENTRY_EMAIL_ADDRESS_CHECK_ERROR);
$enquiry = "";
$name = "";
$email = "";
}
}

$breadcrumb->add(NAVBAR_TITLE, tep_href_link(FILENAME_CONTACT_US));

$content = CONTENT_CONTACT_US;

include (bts_select('main', $content_template)); // BTSv1.5

require(DIR_WS_INCLUDES . 'application_bottom.php');
?>

contact_us.tpl.php code follows:

<?php echo tep_draw_form('contact_us', tep_href_link(FILENAME_CONTACT_US, 'action=send')); ?><table border="0" width="100%" cellspacing="0" cellpadding="0">
<tr>
<td><table border="0" width="100%" cellspacing="0" cellpadding="0">
<tr>
<td class="pageHeading"><?php echo HEADING_TITLE; ?></td>
<td class="pageHeading" align="right"></td>
</tr>
</table></td>
</tr>
<tr>
<td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>
</tr>
<?php
if ($messageStack->size('contact') > 0) {
?>
<tr>
<td><?php echo $messageStack->output('contact'); ?></td>
</tr>
<tr>
<td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>
</tr>
<?php
}

if (isset($HTTP_GET_VARS['action']) && ($HTTP_GET_VARS['action'] == 'success')) {
?>
<tr>
<td class="main" align="center"><?php echo tep_image(DIR_WS_IMAGES . 'table_background_man_on_board.gif', HEADING_TITLE, '0', '0', 'align="left"') . TEXT_SUCCESS; ?></td>
</tr>
<tr>
<td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>
</tr>
<tr>
<td><table border="0" width="100%" cellspacing="1" cellpadding="2" class="infoBox">
<tr class="infoBoxContents">
<td><table border="0" width="100%" cellspacing="0" cellpadding="2">
<tr>
<td width="10"><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
<td align="right"><?php echo '<a href="' . tep_href_link(FILENAME_DEFAULT) . '">' . tep_image_button('button_continue.gif', IMAGE_BUTTON_CONTINUE) . '</a>'; ?></td>
<td width="10"><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
</tr>
</table></td>
</tr>
</table></td>
</tr>
<?php
} else {
?>
<tr>
<td><table border="0" width="100%" cellspacing="1" cellpadding="2" class="infoBox">
<tr class="infoBoxContents">
<td><table border="0" width="100%" cellspacing="0" cellpadding="2">
<tr>
<td class="main"><?php echo ENTRY_NAME; ?></td>
</tr>
<tr>
<td class="main"><?php echo tep_draw_input_field('name'); ?></td>
</tr>
<tr>
<td class="main"><?php echo ENTRY_EMAIL; ?></td>
</tr>
<tr>
<td class="main"><?php echo tep_draw_input_field('email'); ?></td>
</tr>
<tr>
<td class="main"><?php echo ENTRY_ENQUIRY; ?></td>
</tr>
<tr>
<td><?php echo tep_draw_textarea_field('enquiry', 'soft', 50, 15); ?></td>
</tr>
</table></td>
</tr>
</table></td>
</tr>
<tr>
<td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>
</tr>
<tr>
<td><table border="0" width="100%" cellspacing="1" cellpadding="2" class="infoBox">
<tr class="infoBoxContents">
<td><table border="0" width="100%" cellspacing="0" cellpadding="2">
<tr>
<td width="10"><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
<td align="right"><?php echo tep_image_submit('button_continue.gif', IMAGE_BUTTON_CONTINUE); ?></td>
<td width="10"><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
</tr>
</table></td>
</tr>
</table></td>
</tr>
<?php
}
?>
</table></form>

[driwashsolutions]

Huh, just tried it on my two new OSCMAX V2.0 RC2 sites that I started over the holidays, and guess what - it doesn't work! Guess I'll try to look into this and try and get it figured out, but first I'll check the BugTracker to see if anything's been posted there.

[driwashsolutions]

OK - got it to work. Here's the fix (at least it made my two store send e-mail that didn't work previously)

(1) Go to your ADMIN panel and login
(2) Click the CONFIGURATION link
(3) Click on the 3rd line for the EMAIL ADDRESS
(4) Change the format of the e-mail address so that it represents JUST the address and nothing else. Mine were previously in the format:

<My Name and Store> myname@mystore.com

and I changed it to just:

myname@mystore.com

and now is sends me e-mail!

Hope this works for you as well.

John

[bhejr]

Should have known it would be some stupid little thing It worked for me too. My sincere thanks to you John. If this is a widely accepted solution, maybe it should become a sticky.