Unable to connect to database server!

[cujo]

have had site running for over a year no problems tryed to get into admin or go to site cujosinc.com and get Unable to connect to database server! There have been no changes to site and both config files match running version 2.025 any help whould be great site down no sales comming in.

Thank you
cujo

[michael_s]

It means exactly what it says, osCmax is unable to connect to your database server. That means your database server is currently down or your configure.php files are not pointing to the correct database server.

[cujo]

well my other sites are running fine i can get into the cpanel but when going to site get that message i have not changed anything at all and checked both config files

[michael_s]

Cpanel has nothing to do with your database server. Lets not get distracted.

Your site is unable to connect to the database server. That is the problem, plain and simple. You need to figure out why.

So there were no changes to your configure.php files. Good. Ruled out one set of variables. Now you need to check to make sure your db server is actually where your configure.php files say it is.

Then you need to test to see that the database is on the database server, and that the user/password are properly set up on the database server to match your configure.php.

[cujo]

ok and how do i go about doing that please excuse me but iam new to most of this and realy thank you for your help

[michael_s]

If you are unable to do basic admin tasks yourself, you would be better served contacting your host and asking them to make sure the database server is online and have them confirm its location to you.

Then you should go into cpanel, delete the user you have made for that database and re-create it with the password that is found in your configure.php files.

[cujo]

ok host checked everything and every this is fine on ther end but still have same problem any help whould be great thanks

[cujo]

also i did what you asked by going into cpanel and delelting user and puting back with pw from config still same thing.