Cannot complete checkout when product weight is set

[peggyw]

Dear experts,

I am a newbie to osCMax and need your help badly.
Whenever I set the product weight, I cannot complete the checkout process but it keeps redirecting me to the delivery page no matter what shipping method i choose.
Kindly advise how to solve it.
Million thanks!

[pgmarshall]

What version of osCmax are you using?

Which shipping modules?

Do you have an URL for your store?

Have you set up the shipping modules completely?

Regards,

[peggyw]

Dear pgmarshall,

Thank you so much for your reply.
My Oscmax version is 2.0, shipping modules is flat rate but it didn't work.
I set up Table rate only as a workaround, it works!
Kindly advise if you know how to solve the problem fundamentally.
Thanks again.