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Cannot complete checkout when product weight is set

This is a discussion on Cannot complete checkout when product weight is set within the osCMax v2 Features Discussion forums, part of the osCmax v2.0 Forums category; Dear experts, I am a newbie to osCMax and need your help badly. Whenever I set the product weight, I ...

      
  1. #1
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    Question Cannot complete checkout when product weight is set

    Dear experts,

    I am a newbie to osCMax and need your help badly.
    Whenever I set the product weight, I cannot complete the checkout process but it keeps redirecting me to the delivery page no matter what shipping method i choose.
    Kindly advise how to solve it.
    Million thanks!

  2. #2
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    Smile Re: Cannot complete checkout when product weight is set

    What version of osCmax are you using?

    Which shipping modules?

    Do you have an URL for your store?

    Have you set up the shipping modules completely?

    Regards,
    pgmarshall
    _______________________________

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    Default Re: Cannot complete checkout when product weight is set

    Dear pgmarshall,

    Thank you so much for your reply.
    My Oscmax version is 2.0, shipping modules is flat rate but it didn't work.
    I set up Table rate only as a workaround, it works!
    Kindly advise if you know how to solve the problem fundamentally.
    Thanks again.

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