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  #1  
Old 03-27-2008, 07:04 PM
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BoblLoveland
Exclamation HUGE PROBLEM my cart is selling negative quantity

Not sure whats going on, but my store is selling product I dont have!!! I enter inventory quantities on everything, only to find now people are ordering the same items that are out of stock, and now i am seeing negative inventory quantities.. I thought if it hit 0 for inventory it automatically removed it from the store.

whats going on?????????????????
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Old 03-27-2008, 07:08 PM
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BoblLoveland
Default Re: HUGE PROBLEM my cart is selling negative quantity

Stock
Title Value Action
Check stock level true Info
Subtract stock true Info
Allow Checkout true Info
Mark product out of stock ***
Stock Re-order level 5 Info

Mark product out of stock
Edit

Display something on screen so customer can see which product has insufficient stock

D
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Old 03-27-2008, 07:10 PM
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BoblLoveland
Default Re: HUGE PROBLEM my cart is selling negative quantity

figured it out, by default the system allows checkout on even insufficient stock stupid stupid pain in the but idea

booooooooooooooooooooo

too many headaches on this one
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Old 03-27-2008, 07:13 PM
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argentbeads
Default Re: HUGE PROBLEM my cart is selling negative quantity

In Admin/Configuration/Stock screen, do you have

Check Stock Level.......True
Subtrack Stock...........True
Allow Checkout...........False

Checking these parameters would be my first step.

The negative number can be edited to any quantity you want it to be when you edit categories/products.

Take a relaxing breath and get back to the real problem -- getting the product people obviously want into their hands with the money they are sending you.

Unless your item has gone unavailable or has a long lead time, selling what you haven't had to stock yet can be a great situation -- money in hand, less risk, less obsolescence.

Paul
argentbeads
ohiobeads.com
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