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customer login problem

This is a discussion on customer login problem within the osCMax v2 Features Discussion forums, part of the osCMax v2.0 Forums category; Has anyone had a problem where certain customers can not log in? I have a few customers who can not ...


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Old 03-25-2008, 04:47 AM
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Default customer login problem

Has anyone had a problem where certain customers can not log in? I have a few customers who can not log in. They can browse the site but are unable to login purchase.
It is very spuratic. I can log in using their information from my computer and even tested it on others but these few can not. I had them check firewall, and IE settings, try on Firefox etc. Any suggestions? Thanks

NEVERMIND Customers were not completely forthright about cookie settings even though I had asked about their privacy settings.

Last edited by bkpie; 03-25-2008 at 09:22 AM.
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Old 03-30-2008, 10:26 AM
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Default Re: customer login problem

Yep. It will be a cookie problem. Either settings are blocking cookies or they have a bad/corrupt cookie that needs to be removed.
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