Attribute Manager - edit product returns no data

[seaserver]

I thought I posted this yesterday but can't find it anywhere. I just moved an oscmax install from one host to the another and everything works fine except the Attribute Manager.

When I select a product and click on edit, no attributes are displayed. The page comes back to the list of products you can select to edit.

Any ideas on what could be causing this problem?

[JohnW]

Have you checked you database to make sure it transferred correctly? Seems like the most likely cause.

[seaserver]

I'm new to OscMax so not sure where in the database this is stored. There are values assigned in the products_options, products_options_values and products_options_values_to_products_options. I don't see anything about the attribute manager in the database. Where would I find this?

[JohnW]

The mysql tables you mentioned are the ones I'm referring to, and also products_stock. Basically, did you make sure all your data transferred correctly and specifically those tables?

You can check for these files in your admin folder
new_attributes
new_attributes_change
new_attributes_config
new_attributes_functions
new_attributes_include
new_attributes_select

I'm not sure if there are more files with this contribution off hand.

At the same time you can use a file comparer like Beyond Compare (free for 30 days) to compare your files. You can compare the whole site folder with that.

[seaserver]

I've checked all the files in the admin folder and they seem to be in check. I have also checked the data in the database and all the values in all the fields are assigned in all the tables mentioned above including products_stock. I can send you the php files and export the data in the database for you to review if it would be helpful.

I didn't have any files to compare (although Beyond Compare is a great program and I use it frequently). The files on my hard drive came directly from the previous host, so I did upload them again but still no cigar.

[michael_s]

Did you check the bugtracker:
183: RC3 Attributes Manager Issue - no attributes aren't selected. - Bug Tracker - open source Commerce Maximized :: osCMax

[seaserver]

Yes. I checked this already and although the FORM METHOD is only included in new_attributes_include. It looks like the following which is correct

<FORM ACTION="<?=$PHP_SELF?>" METHOD="POST" NAME="SUBMIT_ATTRIBUTES">
<INPUT TYPE="HIDDEN" NAME="current_product_id" VALUE="<?=$current_product_id?>">
<INPUT TYPE="HIDDEN" NAME="action" VALUE="change">

I'm pretty stumped on this one. I've been googling this for days and can't find any other instances where anyone has had this problem.

[seaserver]

To amend what exactly is happening, when I select a product and click Edit, the pages reloads like it wants to load the data, but it never returns anything except the blank page where you can select the product.

[seaserver]

I am still pulling my hair out over this one. I can see all the attributes for all the products in the Product Attributes. I can see all the stock for each product in the Categories/Products. But the Attribute Manager will not pull any of this data that I know exists in the database and in the store admin. All the products are listed in the Attribute Manager, but when I click on each product and click Edit the following screen keeps coming back. http://www.elizabeth3.com/attribute_manager_error.jpg

I've done a file comparison on the all new_attributes files between the files on my server and the original contribution and they are identical.

products_options_values, products_options_values_to_products_options and products_stock are all populated in the database.

This apparently worked fine on the server it was previously hosted, but hasn't worked since I moved it to my server. I have got to get this working and don't know where else to look.

I'm anxious for a reply.

Thanks,
Michelle

[michael_s]

Well, why not start with the differences between the previous server and your current one?

That should narrow your focus.