search engine URLS turned off, but they are showing anyway

[JonCloud420]

Hello,

So, in my admin console, the search engine URLS are turned off, but they are showing anyway, and not working very well to boot. When you click on a product, it just takes you back to the home page instead of the product page.

So, noone can order anything from me! This sux, especially since I don't know how to fix it.

I know that websites don't change by themselves, but I have been gone for week, and I come back and it is like this

PLEASE HELP!

Thanks,
Jason
www.deeptronics.com

[michael_s]

Clear the page cache and remove the rewrite rules from your .htaccess file.

[JonCloud420]

Thanks alot! I'll give it a go.
Jason

[JonCloud420]

Originally Posted by msasek

Clear the page cache and remove the rewrite rules from your .htaccess file.

I checked with my hosting company. They replied, "It does not look like you have any of the rewrite rules activated in your .htacess. Is there a rule we can add that will take care of it?"

Can you help me figure this out?

Thanks,
Jason
www.deeptronics.com

[michael_s]

If you have SEO urls enabled and they are working, you must have .htaccess rules added. They cannot work without them... Just ftp to your account and make sure you have enabled the -a switch for your ftp client (so you can see hidden files) and edit it yourself.

[ctbhost]

im having a similar problem - i think

i enabled SEO url's, but it didnt seem to work - i have since disable it but the urls are something like this

http://DOMAIN.COM/index.php/cPath/6

and when i click on a product category it shows the main page, if i click on a product in the 'new prducts for october' section i get a message saying 'product not found'

what is wrong and how can i fix this????

[JonCloud420]

Originally Posted by msasek

If you have SEO urls enabled and they are working, you must have .htaccess rules added. They cannot work without them... Just ftp to your account and make sure you have enabled the -a switch for your ftp client (so you can see hidden files) and edit it yourself.

I have to thank you for your help. However, I still have no clue whats going on. The Search Engine URLs are turned OFF. Yet my urls look like this:
http://deeptronics.com/furuno-1724c-...me-p-9150.html

Clearly they are enabled somehow. I have never had them enabled because they never worked correctly for me. Now they are enabled and I cant turn them off.

The result is you cant get to a product detail page.

If you know of a solution, please assume I know nothing and please give me step-by-step specific instructions. I know some things, but I don't know anything about this problem or your previously proposed solutions.

I don't mean to be a pain, but I am clueless on this one.

Any help at all will be appreciated,
Jason

p.s. Go to my site and see for yourself. www.deeptronics.com Try to click on a product. Notice the URL in the status bar of your browser. See what happens when you click on it. Keep in mind it was working, now it is not. I cant think of anything that I mightve done to mess it up.

[michael_s]

It is simply a logical impossibility that your urls would be SEO urls without the .htaccess file, as the only possible way that they can ever ever be generated is if you enable mod_rewrite rule that the SEO urls mod depends upon. Without enabling the mod_rewrite rules (which by definition absolutely requires that you have the rules in your .htaccess file) there simply is no way for them to be enabled.

The SEO urls .htaccess file contains the actual rules the tell your server how to create the urls. Without this file, it is 100% impossible for your server to rewrite the urls, unless you have some futuristic server that can write its own code and think for itself... I am pretty sure no such computer yet exists.

To resolve:

Turn of cacheing (page cache) and clear all cached files, and also make sure the original osC cache is off. Turn off SEO urls and clear the URL cache. All of these settings are located in the configuration section of your admin panel. Then delete the .htaccess rewrite rules from your .htaccess file. This .htaccess file will be located in your /catalog directory.

Your problem is most likely that you had the cache on when the seo urls was on, and your site is no longer generating the pages live, but simply loading the urls from a cache instead.