Default Paypal IPN Module

[spottedhaggis]

Does the default installed Paypal IPN module cover the common issue of a customer not returning to the store after paying in payla and the order not being created, or is this still an issue within this module.

Should I look at an alternative module instead?

[michael_s]

Yes, that is what IPN is = instant payment notification even if the customer does not return to your store. As long as the payment is sent, your store will get the notice.

[spottedhaggis]

cool, thanks, was not sure thats all, and running out of paypal funds to keep testing

[michael_s]

Set up a developer account at paypal sandbox to do your testing on... No live funds needed.

https://developer.paypal.com/

[jonnyl]

for some reason if the customer doesn't return to merchant on my system, payment goes through on admin side but: a. customer doesn't receive email confirmation from admin b.admin doesn't get email confirmation of order c.cart doesn't empty d.stock doesn't deduct..all of those things work fine when customer returns to merchant..any ideas? playing around with the status's in paypal ipn doesn't make a difference either.

[themainebaby]

I'm having the same problem. I have IPN setup - it appears to be setup correctly, but unless the customer returns to the site, the order is not taken out of inventory. The order gets logged into the order section of the admin, but the inventory does not come out unless they return to the site. I'm not even sure what to look at to see if maybe I haven't set up something correctly. I have auto return setup but it only works some of the time, and if they close out or move on before the 10 seconds it takes then the order stays in inventory.

[makemethis]

The problem lies with how PayPal handles orders with verified, unverified and unregistered (customers paying without accounts). Unregistered customers have a choice page that asks if they would like to become a member or return to merchant. If neither is selected, then the cart does not process. Best solution lies within coding the info going to PayPal and what you put on the confirmation page as instructions. You can alter the text on the "return button" in PayPal. See instructions on code within PayPal and then add the code needed into the area of oscommerce handling your PayPal (either IPN mode or regular mode). Finally, you will always get one here and one there that just doesn't follow the instructions on hitting the return button ... those you will have to learn how to manually execute the order to clear the cart. Note... verified and unverified (i think) will come back as they have accounts ... it is the unregistered that create the situation. You can require that customers have or sign up with PayPal (option in PayPal) but be careful as you may loose customers that do no want to create accounts. You can get some hints on how I did this buy looking my how to buy - ordering page on http://www.makemethis.com

Hope this helps you

[spottedhaggis]

I have enabled IPN within paypal, and it also has an option of return url. Does this need to be setup to work, and if so where would it actually direct to?

[tonybe33]

Hello spottedhaggis!

I also enabled my IPN within Paypal and unsure what URL to point it to. Did you ever find out where to point it to?

Thank you.

[michael_s]

The return url does not need to be set, as it is sent with the order data to paypal...