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Sagepay 3013 : The Description is missing. Urgent help needed!!!

This is a discussion on Sagepay 3013 : The Description is missing. Urgent help needed!!! within the osCmax v2 Customization/Mods forums, part of the osCmax v2.0 Forums category; I have been running worldpay for years with no problems. I installed the sagepay form 1.2 and I get the ...

      
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    Default Sagepay 3013 : The Description is missing. Urgent help needed!!!

    I have been running worldpay for years with no problems. I installed the sagepay form 1.2 and I get the error.

    Status:MALFORMED

    Status Detail:3013 : The Description is missing.


    How do I fix this?

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    Default Re: Sagepay 3013 : The Description is missing. Urgent help needed!!!

    Help us help you! Why not post a link to the module you installed or perhaps screen shot of the error message? You need to provide a lot more information. When/where is this message displayed ... what screen are you on? Regards,
    pgmarshall
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    Default Re: Sagepay 3013 : The Description is missing. Urgent help needed!!!

    Sorry about this I fixed it about a hour after I posted this. I posted that I had fixed it but for some reason it didn't upload. Sorry.

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    Default Re: Sagepay 3013 : The Description is missing. Urgent help needed!!!

    glynn, post your actual fix so if anyone else runs into the problem, they will find a resolution thanks to you, instead of cursing you for keeping it to yourself!
    Michael Sasek
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    1 out of 1 members found this post helpful.

    Default Re: Sagepay 3013 : The Description is missing. Urgent help needed!!!

    Sagepay Form 1.2 The fix is
    catalog\includes\modules\payment\sage_pay_form.php

    Around Line 114

    Find
    'Description' => substr(STORE_NAME, 0, 100),

    Change to
    'Description' => STORE_NAME ? substr(STORE_NAME, 0, 100) : 'Store Name',

    The text "Store Name" replace with your store name

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    Default Re: Sagepay 3013 : The Description is missing. Urgent help needed!!!

    This would imply that STORE_NAME has not been set!

    I suspect we need to include application_top.php ...

    Regards,
    pgmarshall
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    Default Re: Sagepay 3013 : The Description is missing. Urgent help needed!!!

    Yes you are correct that was left off for a reason as it doubbled the name on another addon. It didn't affect worldpay but affected Sagepay. Hope it helps someone.

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