Create an Account not working

[kidsunlimited]

Hi,

My template is based on the fallback template, I copied it and renamed it to ku ...

When on the main catalog page, I click on "Create an account" and it opens the page, I fill in all the fields, click on Continue, but it goes to this URL : Advanced Search : kidsunlimited

And the page shows an error.

I haven't changed the create_account.tpl.php file. Even in the Sing In infobox on the main page, when I don't fill in a username and password and click on login, it goes to the Advanced search page.

my URL www.kidsunlimited.co.nz/catalog

Any ideas why the Create an account doesn't work? Is there a fix I was meant to load?

Tx

[ridexbuilder]

Somehow, you're missing the form code:

<form method="post" action="http://xxxxx.xxx/catalog/login.php?action=process" name="login">
E-mail address:<br>
<input type="text" style="width: 95px;" maxlength="100" size="10" name="email_address"><br>
Password:<br>
<input type="password" style="width: 95px;" maxlength="40" size="10" name="password"><br>
<table width="100%">
<tbody>
<tr>
<td align="center">
<input border="0" type="image" title=" Sign In " alt="Sign In" src="includes/languages/english/images/buttons/button_login.gif">
</td>
</tr>
</tbody>
</table>
</form>

[kidsunlimited]

Hi ridexbuilder,

Thank you for taking the time to look at my problem. Where should this code go, in the create_account file?

It even bombs out when I try and add a product to my basket, etc.

[ridexbuilder]

catalog/includes/boxes/loginbox.php (though why this should've changed, gawd knows.

    $boxContent = tep_draw_form('login', tep_href_link(FILENAME_LOGIN, 'action=process', 'SSL')); 
    $boxContent .= BOX_LOGINBOX_EMAIL . '<br>' . tep_draw_input_field('email_address', '', 'size="10" maxlength="100" style="width: ' . (BOX_WIDTH-30) . 'px"') . '<br>'; 
    $boxContent .= BOX_LOGINBOX_PASSWORD . '<br>' . tep_draw_password_field('password', '', 'size="10" maxlength="40" style="width: ' . (BOX_WIDTH-30) . 'px"') . '<br>'; 
    $boxContent .= '<table width="100%"><tr><td align="center">' . tep_image_submit('button_login.gif', IMAGE_BUTTON_LOGIN) . '</td></tr></table>'; 
    $boxContent .= '</form>'; 
    $boxContent .= '<a href="' . tep_href_link(FILENAME_PASSWORD_FORGOTTEN, '', 'SSL') . '" >' . BOX_LOGINBOX_FORGOT_PASSWORD . '</a>'; 
  $boxContent .= '<br>' . '<a href="' . tep_href_link(FILENAME_CREATE_ACCOUNT, '', 'SSL'). '">' . BOX_LOGINBOX_TEXT_NEW. '</a>';

[ridexbuilder]

If I were you, I'd switch to fallback - turn on switching in Admin, then:
kidsunlimited :

If all works, then compare the differences between ku & fallback files and only store the changed ones in ku. Gradually, rename each of the ku ones to, for example content/index_default.tpl.php.ku , in an attempt to isolate the issue.

[kidsunlimited]

I am very confused. I totally reinstalled osCMax, stuck to the basics, did some testing and it did exactly the same as initially described. Any ideas what I'm doing wrong?

[kidsunlimited]

Just a thought, could it be because we are only using a shared ssl certifite from our host?

[ridexbuilder]

Just a thought, could it be because we are only using a shared ssl certifite from our host?

Can't see why - though it is important to get the paths/configuration correct, which is considerably easier when a dedicated SSL is used.
IMO a shared/self-cert. SSL should only be used for internal (trusted) use. The change of primary domain name is just too alarming/suspicious for the general punter.
Me personally, leave SSL off for now - get everything working. If not directly taking credit card details then allow your payment processor to deal with security. When established with a few sales, then cough up (some) cash for a basic dedicated SSL. Watch out though, cheapo hosting providers will screw you over for a dedicated IP.


[I had a look again but site was wiped at the time]

[kidsunlimited]

Hi,

I have totally removed osCMax from the server. Re-installed it, didn't make any changes to the Admin (just left it as is), and even left it as the fallback template. When I try and Creat an account, it still does the same thing, comes up with an error/blank page when you click on Continue.

I don't know what more I can do to get this to work. I was even thinking of rather loading osCommerce last night, just to get my store going, but I like what I saw with osCMax, so would realy like to get it to work for me.

Thanks again for your time and effort in trying to get it to work.

[pgmarshall]

Hi there,

I just openned your site and created an account - Test Test.

Where exactly are you running into problems?

It seems to work fine for me!

Regards,