Processing a recovered cart?

[calistared]

Is there any way I would be able to 'process' a cart that the recover carts report gives with the click of a button? I sometimes have a customer that goes off to pay but doesn't return for one reason or another, a bit like what happens with paypal, and then I find the order by looking it up in recover carts. It would be handy to be able to make that cart into an actual order for processing, but I don't know how to go about it, rather than having to type all the information in manually.

I would be grateful for any suggestion, thanks.

[met00]

1) Copy the e-mail address for the customer in question
2) Open you store and log in as the customer using the store master password
3) Complete the transaction as the customer
4a) Go to orders and apply any changes you made (for instance a discount you applied) manually in "edit order"
4b) if there were any changes in the price go to your payment processor void the initial charge and create a new reference transaction with the correct charge.

[jpf]

2) Open you store and log in as the customer using the store master password

FYI - you have to install a MOD for a MASTER password to work. There is no Master Password for OSCMAX. However it is a simple change to add one....

[calistared]

Cheers, I installed master password and that does the job.