contact_us.php not found by IE

[nostradamus]

when customers use IE. they get an error the contact_us.php cant be opened.

i tested it my self and in 99% of the times it gives the error.
(a couple of times it opened normally)

i tested it in FireFox no problems there. it works fine.

[michael_s]

Works fine for me on standard osCMax. Must be an error in you changes somewhere. See the screenshot attached of the contact_us form loaded in IE...

[nostradamus]

i only added osC reCaptcha and Add extra information to the contact us page.


i cant find why it works in FireFox and not i IE

contact_us.php

 <?php
/*
$Id: contact_us.php 8 2006-06-22 02:48:59Z user $

  osCMax Power E-Commerce
  http://oscdox.com

  Copyright 2006 osCMax

  Released under the GNU General Public License
*/

// Most of this file is changed or moved to BTS - Basic Template System - format.
// For adding in contribution or modification - parts of this file has been moved to: catalogtemplatesfallbackcontents<filename>.tpl.php as a default (sub 'fallback' with your current template to see if there is a template specife change).
//       catalogtemplatesfallbackcontents<filename>.tpl.php as a default (sub 'fallback' with your current template to see if there is a template specife change).
// (Sub 'fallback' with your current template to see if there is a template specific file.)

  require('includes/application_top.php');

  require(DIR_WS_LANGUAGES . $language . '/' . FILENAME_CONTACT_US);

// start modification for reCaptcha
  require_once('includes/classes/recaptchalib.php');
  require_once('includes/recaptchakeys.php');
  // end modification for reCaptcha


// BOF: Added
$_POST['email'] = preg_replace( "/n/", " ", $_POST['email'] );
$_POST['name'] = preg_replace( "/n/", " ", $_POST['name'] );
$_POST['email'] = preg_replace( "/r/", " ", $_POST['email'] );
$_POST['name'] = preg_replace( "/r/", " ", $_POST['name'] );
$_POST['email'] = str_replace("Content-Type:","",$_POST['email']);
$_POST['name'] = str_replace("Content-Type:","",$_POST['name']);
// EOF: Added

  $error = false;
  if (isset($HTTP_GET_VARS['action']) && ($HTTP_GET_VARS['action'] == 'send')) {
    $name = tep_db_prepare_input($HTTP_POST_VARS['name']);
    $email_address = tep_db_prepare_input($HTTP_POST_VARS['email']);
    $enquiry = tep_db_prepare_input($HTTP_POST_VARS['enquiry']);

// start modification for reCaptcha
    // the response from reCAPTCHA
    $resp = null;
    // are we submitting the page?
    $resp = recaptcha_check_answer ($privatekey,
      $_SERVER["REMOTE_ADDR"],
      $_POST["recaptcha_challenge_field"],
      $_POST["recaptcha_response_field"]);
    
      if (!$resp->is_valid) {
          $error = true;
          $messageStack->add('contact', ENTRY_SECURITY_CHECK_ERROR . " (reCAPTCHA output: " . $resp->error . ")");
      }
      // end modification for reCaptcha


 // BOF: Remove blank emails
// if (tep_validate_email($email_address)) {
// tep_mail(STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS, EMAIL_SUBJECT, $enquiry, $name, $email_address);
// tep_redirect(tep_href_link(FILENAME_CONTACT_US, 'action=success'));
// } else {
// $error = true;
// $messageStack->add('contact', ENTRY_EMAIL_ADDRESS_CHECK_ERROR);
    if (! tep_validate_email($email_address)) {
        $error = true;
        $messageStack->add('contact', ENTRY_EMAIL_ADDRESS_CHECK_ERROR);
    }
    if ($enquiry == '') {
        $error = true;
        $messageStack->add('contact', ENTRY_EMAIL_CONTENT_CHECK_ERROR);
    }

    if ($error == false) {
      tep_mail(STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS, EMAIL_SUBJECT, $enquiry, $name, $email_address);
      tep_redirect(tep_href_link(FILENAME_CONTACT_US, 'action=success'));
// EOF: Remove blank emails
    }
  }

  $breadcrumb->add(NAVBAR_TITLE, tep_href_link(FILENAME_CONTACT_US));

  $content = CONTENT_CONTACT_US;

  include (bts_select('main', $content_template)); // BTSv1.5

  require(DIR_WS_INCLUDES . 'application_bottom.php');
?>  

contact_us.tpl.php

   <?php echo tep_draw_form('contact_us', tep_href_link(FILENAME_CONTACT_US, 'action=send')); ?><table border="0" width="100%" cellspacing="0" cellpadding="0">
      <tr>
        <td><table border="0" width="100%" cellspacing="0" cellpadding="0">
          <tr>
            <td class="pageHeading"><?php echo HEADING_TITLE; ?></td>
            <td class="pageHeading" align="right"></td>
          </tr>
        </table></td>
      </tr>
      <tr>
        <td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>
      </tr>
<?php
  if ($messageStack->size('contact') > 0) {
?>
      <tr>
        <td><?php echo $messageStack->output('contact'); ?></td>
      </tr>
      <tr>
        <td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>
      </tr>
<?php
  }

  if (isset($HTTP_GET_VARS['action']) && ($HTTP_GET_VARS['action'] == 'success')) {
?>
      <tr>
        <td class="main" align="center"><?php echo tep_image(DIR_WS_IMAGES . 'table_background_man_on_board.gif', HEADING_TITLE, '0', '0', 'align="left"') . TEXT_SUCCESS; ?></td>
      </tr>
      <tr>
        <td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>
      </tr>
      <tr>
        <td><table border="0" width="100%" cellspacing="1" cellpadding="2" class="infoBox">
          <tr class="infoBoxContents">
            <td><table border="0" width="100%" cellspacing="0" cellpadding="2">
              <tr>
                <td width="10"><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
                <td align="right"><?php echo '<a href="' . tep_href_link(FILENAME_DEFAULT) . '">' . tep_image_button('button_continue.gif', IMAGE_BUTTON_CONTINUE) . '</a>'; ?></td>
                <td width="10"><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
              </tr>
            </table></td>
          </tr>
        </table></td>
      </tr>
<?php
  } else {
?>
      <tr>
        <td><table border="0" width="100%" cellspacing="1" cellpadding="2" class="infoBox">
          <tr class="infoBoxContents">
            <td><table border="0" width="100%" cellspacing="0" cellpadding="2">
              <tr><td class="main"><?php echo CONTACT_US_DISCLAIMER; ?></td>
              </tr>              <tr>
                <td class="main"><?php echo ENTRY_NAME; ?></td>
              </tr>
              <tr>
                <td class="main"><?php echo tep_draw_input_field('name'); ?></td>
              </tr>
              <tr>
                <td class="main"><?php echo ENTRY_EMAIL; ?></td>
              </tr>
              <tr>
                <td class="main"><?php echo tep_draw_input_field('email'); ?></td>
              </tr>
              <tr>
                <td class="main"><?php echo ENTRY_ENQUIRY; ?></td>
              </tr>
              <tr>
                <td><?php echo tep_draw_textarea_field('enquiry', 'soft', 50, 15); ?></td>
              </tr>
              <!-- start modification for reCaptcha -->
              <tr>
                <td class="main"><?php echo ENTRY_SECURITY_CHECK; ?></td>
              </tr>
              <tr>
                                <script>
                                var RecaptchaOptions = {
                                   theme : 'white',
                                   tabindex : 3
                                };
                                </script>                  
                <td class="main"><?php echo recaptcha_get_html($publickey); ?></td>
              </tr>
              <!-- end modification for reCaptcha -->

            </table></td>
          </tr>
        </table></td>
      </tr>
      <tr>
        <td><?php echo tep_draw_separator('pixel_trans.gif', '100%', '10'); ?></td>
      </tr>
      <tr>
        <td><table border="0" width="100%" cellspacing="1" cellpadding="2" class="infoBox">
          <tr class="infoBoxContents">
            <td><table border="0" width="100%" cellspacing="0" cellpadding="2">
              <tr>
                <td width="10"><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
                <td align="right"><?php echo tep_image_submit('button_continue.gif', IMAGE_BUTTON_CONTINUE); ?></td>
                <td width="10"><?php echo tep_draw_separator('pixel_trans.gif', '10', '1'); ?></td>
              </tr>
            </table></td>
          </tr>
        </table></td>
      </tr>
<?php
  }
?>
    </table></form> 

/includes/languages/dutch/contact_us.php

 <?php
/*
$Id: contact_us.php 7 2006-06-22 02:48:30Z user $

  osCMax Power E-Commerce
  http://oscdox.com

  Copyright 2006 osCMax2005 osCMax, 2002 osCommerce

  Released under the GNU General Public License
*/

define('HEADING_TITLE', 'Contact');
define('NAVBAR_TITLE', 'Neem contact met ons op');
define('TEXT_SUCCESS', 'Uw vraag of opmkerking is verstuurd.');
define('EMAIL_SUBJECT', 'Vraag of opmerking voor ' . STORE_NAME);

define('ENTRY_NAME', 'Uw naam:');
define('ENTRY_EMAIL', 'E-mail adres:');
define('ENTRY_ENQUIRY', 'Onderwerp:');
define('ENTRY_SECURITY_CHECK', 'Veiligheids Check:');
define('ENTRY_SECURITY_CHECK_ERROR', 'De veiligheids code was niet correct. Probeer het nogmaals.');

define('ENTRY_EMAIL_CONTENT_CHECK_ERROR', 'Missing content, please type a message.');
define('CONTACT_US_DISCLAIMER', 'Salo Fashion<br>
postbus 2138<br>
5202cc den bosch<br>
Nederland<br>
0031(0)624764464<br>');
?>  

[michael_s]

Do you have a link to the page in question? I would like to see it in action in my IE.

[nostradamus]

Neem contact met ons op : Salo Fashion


it might load on the first time click refresh and than the error pop's up

[michael_s]

The page is found, but is failing to load completely. See this for possible solutions:
Internet Explorer cannot open the Internet site - Operation aborted : Internet Explorer Web Development : Internet Explorer Development : MSDN Forums

[nostradamus]

so its a IE bug. that's the reason i use firefox

[jpf]

Is is not a IE BUG - it is IE not know how to construct the page. So it give an error.....

Firefox is smarter - it will display the page anyway and fix it as best as possible.

Sending your page to HTML TIDY show:

183 Warning: missing </table>
269 Warning: <img> attribute "height" has invalid value "71.1111111111"
436 Info: <tr> previously mentioned; Warning: <script> inserting "type" attribute
437 Warning: <script> isn't allowed in <tr> elements
542 Warning: missing </center>; Warning: missing </center>; Warning: missing </a> before <center>; Warning: discarding unexpected </a>; Warning: missing </a> before <center>; Warning: discarding unexpected </a>; Warning: missing </center>; Warning: missing </center>; Warning: <table> lacks "summary" attribute; Warning: <input> proprietary attribute "border"; Warning: trimming empty <center>

Since you modified your files - revert back to the standard files. Slowly add back your changes to see which created the error.

[nostradamus]

stated from 0 inserted the mods still the same problem.

is there a program that's checks fore errors and fix them?

it must be something small because sometimes the page loads with no problems.

[jpf]

Since you modified your files - revert back to the standard files. Slowly add back your changes to see which created the error.