osCmax v2.5 User Manual
Results 1 to 3 of 3

VAT suddenly Missing from total - serious issue

This is a discussion on VAT suddenly Missing from total - serious issue within the osCMax v1.7 Installation forums, part of the osCmax v1.7 Forums category; OSCMAX V1.7 Hi all, We need help with our site www.beseenonabike.com/shopuk/ For some starnge reason the VAT is no longer ...

      
  1. #1
    Member
    Join Date
    Jun 2004
    Location
    UK
    Posts
    56
    Rep Power
    0


    Default VAT suddenly Missing from total - serious issue

    OSCMAX V1.7

    Hi all,
    We need help with our site www.beseenonabike.com/shopuk/
    For some starnge reason the VAT is no longer being included in the total payment. This is very bad news for us because our payments are received via Secpay which means the payment is finalised without the VAT.
    Nothing has been changed with regard to any payment, country, zone, vat, modules in ages. Everything was working fine until just two days ago.

    Please suggest anything we could look into. We are at a loss as to why this is occuring and do not want to do anything to drastic in case we damage the shop altogether.

    Phil.

  2. #2
    jpf
    jpf is offline
    osCMax Testing Team
    jpf's Avatar
    Join Date
    Sep 2003
    Location
    Manitoba, Canada
    Posts
    2,699
    Rep Power
    22


    Default RE: VAT suddenly Missing from total - serious issue

    Check your SORT ORDER for VAT and SECPAY...
    JPF - osCMax Fourm Moderator - To contact, post on the forum or click here
    Try out our osCMax at: Live Catalog Demo
    Limited access Admin: Live Admin Demo
    Feel free to add products they way you want and then purchase them -=+=- Sorry nothing will be billed or shipped!

  3. #3
    osCMax Developer

    michael_s's Avatar
    Join Date
    Jul 2002
    Location
    Phoenix, AZ
    Posts
    19,907
    Rep Power
    568


    Default RE: VAT suddenly Missing from total - serious issue

    If it was working, and now 'suddenly' is not working, first look at your actions in the admin to see what you could have done to cause it to stop working. 90% of 'Suddenly' problems are caused by pilot error. Thank goodness nobody's life depends on us

    The other 10% are caused by server configuration changes, but this is an osC specific function, so I am very sure it is not any serverwide change...
    Michael Sasek
    osCMax Developer


    osCmax Installation Service
    - Have our professionals install osCmax on your server - same day service!
    osCmax 2.5 User Manual - the must have beginners guide to osCmax v2.5

    Stay Up To Date with everything osCMax:
    Free osCmax Newsletters - Security notices, New Releases, osCMax News
    osCmax on Twitter - Up to the minute info as it happens. Know it first.

    osCmax Documentation

Similar Threads

  1. Shipping Modules suddenly stopped working?
    By SavageSinister in forum osCMax v2 Features Discussion
    Replies: 10
    Last Post: 11-28-2006, 08:32 AM
  2. Subtotal, Total and VAT...
    By finn in forum osCommerce 2.2 Installation Help
    Replies: 4
    Last Post: 09-12-2005, 11:20 PM
  3. EasyPopulate - suddenly having upload problem - See Error
    By xpressed in forum osCmax v1.7 Discussion
    Replies: 4
    Last Post: 07-09-2004, 05:56 AM
  4. shipping total help
    By Raysworld in forum osCmax v1.7 Discussion
    Replies: 0
    Last Post: 03-02-2004, 07:10 AM
  5. Buy Now Button Suddenly Missing
    By Websetters in forum osCommerce 2.2 Modification Help
    Replies: 1
    Last Post: 01-20-2003, 03:53 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •