This is a discussion on Problem with Gift Voucher/Coupon Email Sent to Customer within the osCMax v1.7 General Mods Discussion forums, part of the osCMax v1.7 Forums category; I am having a problem with the email link that is sent to a customer. When you click the link, ...
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#1
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| I am having a problem with the email link that is sent to a customer. When you click the link, it just hangs there and eventually times out. I see it is trying to goto gv_redeem.php https://host246.ipowerweb.com/~xxxxx...p/gv_no,dd8818 Please let me know if anyone else is having the same problem. |
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#2
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| in your URL you have "/~xxxxxx" is this really your username at ipowerweb ? if not it should say /~yourusername where "yourusername" is your account name with ipowerweb.
__________________ Clifton Murphy CEO/CTO Hyperactive Inc. osCommerce hosting, OSCMAX hosting, osCommerce modification, and OSCMAX modification specialists! |
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#3
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| No, I x'd out the name, so the link couldn't be used, it had a $50 coupon attached. Here is an updated one: The Gift Voucher is worth $0.00 To redeem this Gift Voucher, please click on the link below. Please also write down the redemption code which is 26c434 in case you have any problems. https://host246.ipowerweb.com/~categ...p/gv_no,26c434 or visit https://host246.ipowerweb.com/~categ...ce/os/catalog/ and enter the code during the checkout process Please let me know if you see anything wrong. |
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#4
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| Ok in your URL you have a "/" between "/gv_redeem.php" and "gv_no,26c434", you also have a "," and not a "=" between the "gv_no" and the actual voucher number. This should actually look like this Code: http://max.hyperactivehosting.com/gv_redeem.php?gv_no=70e677 Did you start out with MAX or is this a 2.2 store that has had the module for gift vouchers added later?
__________________ Clifton Murphy CEO/CTO Hyperactive Inc. osCommerce hosting, OSCMAX hosting, osCommerce modification, and OSCMAX modification specialists! |
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#5
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| Thanks that did it! I found the problem in the admin/gv_mail.php file: $message .= TEXT_WHICH_IS . $id1 . TEXT_IN_CASE . "\n\n"; if (SEARCH_ENGINE_FRIENDLY_URLS == 'true') { $message .= HTTP_SERVER . DIR_WS_CATALOG . 'gv_redeem.php' . '/gv_no,'.$id1 . "\n\n"; } else { $message .= HTTP_SERVER . DIR_WS_CATALOG . 'gv_redeem.php' . '?gv_no='.$id1 . "\n\n"; } $message .= TEXT_OR_VISIT . HTTP_SERVER . DIR_WS_CATALOG . TEXT_ENTER_CODE; It's a base install of Max, but looks like there might be a problem with the "Friendly URLS" part of the code. Thanks again... |
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#6
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| red_fraggle, Thanks again for the help. But I'm having another problem. The Voucher Balance does not get deducted after using a coupon. I can checkout, but when looking at the voucher balance, it stays the same, so it can be used again. Have you seen this problem? Please let me know. Thanks |
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#7
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| Actully I have made several installations of MAX 1.7 over the last week and sadly i can say that this is not an isolated incident. I have one client who when they purchase a 25 certificate, actualy gives them a $75 credit, others who are having same problem as you. I am sure it's something to do with us being idiots and having to work with a newer version of the voucher mod. If i figure it out ill inform you, as it stands now, our clients are having us temporarily disable this module in MAX 1.7 Any ideas Michael ????
__________________ Clifton Murphy CEO/CTO Hyperactive Inc. osCommerce hosting, OSCMAX hosting, osCommerce modification, and OSCMAX modification specialists! |
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#8
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| I am taking a look now to see if I can reproduce it.
__________________ Michael Sasek osCMax Developer *** Do not PM me requesting paid help. The only paid work I do is for AABox Web Hosting customers *** Stay Up To Date with everything osCMax: Free osCMax Newsletters - Security notices, New Releases, osCMax News osCMax on Twitter - Up to the minute info as it happens. Know it first. osCMax User Manual - osCMax Templates - Advanced Template Tutorial |
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#9
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| I found a topic on the OSCommerce site: http://forums.oscommerce.com/index.p...52161&st=0 that talks about a few of these problems, but I tried to update the OSCMax files with their recommendations, and it still does not work. I now have 2 problems. 1. Voucher Balance does not decrease when applying it to a purchase, so it can be used over again and again. 2. When making a purchase using a Gift Voucher greater than purchase (so purchase price is $0.00) and choosing Authorize.net as payment choice (forces you to use payment choice) It comes back with a credit card error, due to Authorize.net not being able to use the $0.00. Problems similar to these are mentioned in the post, but I think what is needed is an update to the current release of the Coupon/Voucher Contribution. http://www.oscommerce.com/community/.../search,coupon I would try to add myself, but with the use of Templates, this gets a little hairy. Any help with these 2 problems would be greatly appreciated. |
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#10
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| Ok, I have run a few tests on a demo shop (stock 1.7 install) and I cannot reproduce this. Here is what I did:
Remember, vouchers and coupons are 2 separate things. If someone uses a coupon code, it will not affect their gift voucher balance. Gift vouchers are totally separate from the coupon system when it comes to checking out.
__________________ Michael Sasek osCMax Developer *** Do not PM me requesting paid help. The only paid work I do is for AABox Web Hosting customers *** Stay Up To Date with everything osCMax: Free osCMax Newsletters - Security notices, New Releases, osCMax News osCMax on Twitter - Up to the minute info as it happens. Know it first. osCMax User Manual - osCMax Templates - Advanced Template Tutorial |
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