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Virtual Product Still Charges Handling

This is a discussion on Virtual Product Still Charges Handling within the osCMax v1.7 Discussion forums, part of the osCMax v1.7 Forums category; I found this in a thread on the aabox.com forums using Google: " AABox Admin AABox Admin is offline Forum ...


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Old 09-20-2005, 06:06 PM
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kenlyle
Default Virtual Product Still Charges Handling

I found this in a thread on the aabox.com forums using Google:

" AABox Admin AABox Admin is offline
Forum Administrator

Join Date: Dec 2003
Posts: 26

If you are curious as to why weight is still important, it is because a weight of zero is used to specify a virtual product like a gift certificate or a download.

osCMax sees a zero weight and automatically assumes that the product in question is not something that is shipped (download or gift voucher)."

I wish it were so....my customers are still being charged the handling fee when they buy zero weight items.

How do I get the system to quit charging the handling fee when the total weight in the shopping cart is zero?

Thanks,
Ken
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Old 11-06-2005, 05:11 PM
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kenlyle
Default No slick resolution, but force works, too

I ended up having to fix this through the shipping costs table:

0:0,1:6,2:7, etc.

To force zero weight orders to not have shipping. Hope that this is fixed in 2.0.
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Old 11-08-2005, 05:24 PM
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kenlyle
Default Zero 0 weight products shipping free

I copied over my shipping and zones settings from my old store, and I was still getting shipping charges on virtual items, with 0 weight.

The one pound was coming from Configuration, Shipping/Packaging, Package Tare weight was 1.

Ken
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