I've been zipping away in a real time store, using PayPal as the main payment method (I won't go there in this thread), and I had a customer create an account, placed and order, paid via PayPal, and when the order came through, it was blank as the customer. No problem, I'll just go into "edit" on the order and fill it all in, right?
So, I went to the customer's details, and cut and pasted all his info into the order that was blank for the customer. Only the shipping address is blank. It brings the telephone number and email address with it.
So, I put it all in, updated it, and it doesn't show up. When you see his name on the main order screen, where all the orders are, and click "invoice, packing slip, or edit", it shows no address. But, if you click edit from the main order screen, and it bring the individual order up, and you click on "edit", then it brings all the fields up to edit, and his name and address are all filled in. However, if you click "back" to get to that order detail, it doesn't show his name or address.
It's not happened with anyone else. This happened a few days ago, and I thought I had solved it by editing the details. However, he just placed another order and it's the exact same problem. When I looked into it a little more, I see that his original order than I manually filled in, doesn't show up in the order totals report. It's like that order has no owner.
Also, I have 2 sets of buttons at the bottom of that order (and all orders). I have 2 sets of "invoice, packing slip, and back".
Any hints? Shouldn't I be able to manually fix this? Can I fix it in the database? If so, what would I need to do?