'Build' to 'Live' Directory Change, but missed "Account

[xoomxoomang]

Newbie - can ya tell.... PLEASE HELP - SITE LAUNCH HINGES

So, here we are about to launch and I am trying to figure all this out now on my own. We had a site developer, but well... So, here's my last little thing that is preventing us from launching -

When "Create New Account" is clicked, instead of create_account.php returning with content it returns blank. I think I know why, but I'm not sure where to fix.

Our site master made the appropriate directory changes from our build location to our live site location, but I think he forgot to redirect a one of the functions, that being the Account Page.

When trying to access an account, before logging in, we're taken to the default login.php page, but when Create Account is clicked, we're taken to the create_account.php page, but in the wrong directory (thus the blank page). How do I change where the function location calls to? Does this make any sense??


I have checked the header and footer for directory references and all that is found is php scripting calling to the correct page, so there has to be some place where that page's directory settings are entered... Please help - I know this has to be so simple, but I am at a loss...

[red_fraggle]

the only paths needing to change are /catalog/includes/configure.php and /catalog/admin/includes/configure.php

If you migrated from one server type to another i.e. from cpanel to plesk for instance.

If you are clicking into an SSL portion of your store such as create account or checkout and you go to a blank page or back to the page you were at, it usually means SSL is disabled by your hosting provider. You can test this by changing the references in the two files above i mentioned for SSL from True to false. If it works after that point SSL is disabled on your hosting account.

Contact us directly for specific information if you need to.

[xoomxoomang]

Thanks for the idea - I have changed Enable SSL from true to false and am still seeing the blank page. It isn't totally blank, however, if I view source, I see the basic html page setup without head/body... even though it is calling for create_account.php

[jpf]

Have URL to look at?
Check the PATHs and URLs in your configure.php files.

Also please post your catalog's configure.php file (less the database info) and we might see as what is wrong.


(PS: I always setup my test sites to be the same as my live sites - then all that needs to be done is change the URL... Not including OS/Control panel/webserver - but everything else - paths/database/login etc...)

[xpressed]

Update: We have moved from our shared ssl location to our own IP and have our SSL service setup. I have modified the ssl server location to reflect what our host is declaring as accurate..

Please visit: http://www.cafeproducts.com/login.ph...4ae5a8762ede2f

and click on "Create New Account"

or... skip to the balnk page (html doc setup = view source)
http://www.cafeproducts.com/create_a...4ae5a8762ede2f

I'll attach the configure.php file here..

[jpf]

Removed file - you had your DB infor in there.....

The parts you have to work on are:

define('HTTP_SERVER', 'http://www.cafeproducts.com/'); // eg, http://localhost - should not be empty for productive servers
define('HTTPS_SERVER', 'https://host200.ipowerweb.com/~cafeprod/'); // eg, https://localhost - should not be empty for productive servers
define('ENABLE_SSL', true); // secure webserver for checkout procedure?

If you bought/installed your own SSL then you have to change the HTTPS server name from your shared to your new SSL site.
And your cookie domains should be filled in too....

Good Luck

[xpressed]

Removed file - you had your DB infor in there.....

The parts you have to work on are:

define('HTTP_SERVER', 'http://www.cafeproducts.com/'); // eg, http://localhost - should not be empty for productive servers
define('HTTPS_SERVER', 'https://host200.ipowerweb.com/~cafeprod/'); // eg, https://localhost - should not be empty for productive servers
define('ENABLE_SSL', true); // secure webserver for checkout procedure?

If you bought/installed your own SSL then you have to change the HTTPS server name from your shared to your new SSL site.
And your cookie domains should be filled in too....

Good Luck

Responding to last post.. "And your cookie domains should be filled in too..." can you please expound on that statement.. as this is the only thing not yet reviewed and thus perhaps the issue.

[xpressed]

ok.. update... I have given up on the files and simply copied in the default OSC create_account.php and create_account_success.php files. Low and behold, it works.. My customizations/edits to form (wording, basically) are obvioulsy not present however.. SO that brings me to my next question.

WHERE (which directory) should I have made my edits in the first place..

Note: These edits, to which I am referring consist of
1) The simple wording found when an account is succuessfully created (the words in the middle of the page, as a message to the customer).
2) The email that is sent to the customer upon successful account creation (the "Welcome Email").

THANKS for any/all help.. I am familiar enough with php to make the edits, I just don't know whether those edits are to be made to the two php files in question at "public_html" root or the same files found at includes/languages/english, or both..


CHEERS!!!!

[xpressed]

ok.. um.. newbie learns..

so - I have obviously now found which set of files to edit.. that being those found in includes/languages/english.. and not those at public_html.

I do have two final questions... In my Email Text for example, I want to write a sentence similar to "Please don't hesistate to contact me." and obviously, when using the apostrophe in my string of text, it causes a parse error. What is the character used next to the apostrophe that fixes the parse error?

Second question: I want to edit the page look where I would insert information for a new product. Which php file is this?

Thanks so much - you have all been a huge help.

[jpf]

In php you have to "escape" certain charaters like ' as they are control charater. To have "Your Site's Products" show up enter "Your Site\'s Products"


To edit the "look" depend on which version - if MS2-MAX then it would be in the templates (edit with any HTML editor - catalog/templates/content/products_new.tpl.php) else you have to pick though the PHP code....(ie: edit /catalog/products_new.php)


Good Luck!