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Enabled but not showing

This is a discussion on Enabled but not showing within the Offline CC forums, part of the Payment Modules category; installed cc_cvv+encryption v1.8 oscmax Credit Card Encrypt and Decrypt on the fly. 1.8.1 tonight into a fresh install of oscmax ...

      
  1. #1
    osCMax Testing Team wkdwich's Avatar
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    Default Enabled but not showing

    installed
    cc_cvv+encryption v1.8 oscmax Credit Card Encrypt and Decrypt on the fly. 1.8.1

    tonight into a fresh install of oscmax 2.0.15

    I have this running on several other carts I manage using older versions of OSC

    The module is showing on Admin side, enabled and configured.. but not showing on customer side, removed and reinstallled, nothing on the cust side.. installed COD module and enabled, that wont show on customer side either..

    Paypal is set to 10
    Check/Money Order set to 20
    Credit Card set to 100
    COD set to 200

    so I know there is no conflict on the sort order.. I tried different combinations of the settings.. right now set to:
    • Collect CVV Number
      True

      Collect Issue Number
      True

      Collect Start Date
      True

      CVV Number Length
      3

      Encrypt CC Info
      True

      Enable CC Validation
      True

      Enable CC Blacklist Check
      True

    I have it set to split the CC number and a valid email address in there. Right now only Visa is being accepted..

    Does anyone have any ideas? I am so stumped.. tomorrow I will double check my coding and uploading..
    Debbie D
    NY & VA

  2. #2
    osCMax Testing Team wkdwich's Avatar
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    Default Re: Enabled but not showing

    More info.. the mod is almost working fine on the admin side.. Manually created a test order from the admin, entered the CC info & exp date (the CVV box was not added to admin/edit_orders.php - thats for another day and post). The CC info was written to the DB BUT the full number (when not encrypted & split card box contained a valid email) was written. The DB was properly cleared out when the Remove CC Info button was clicked.

    When I switch to encrypt, it shows encrpted on the invoice detail page on the admin side.. and in the DB the full number shows in plain text..

    any help here???
    Debbie D
    NY & VA

  3. #3
    osCMax Testing Team wkdwich's Avatar
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    Default Re: Enabled but not showing

    and now some more info.. this makes no sense..

    Today I completely uninstalled and REMOVED via FTP the CC and COD modules

    Next I added in a CC by fax phone module.. old but fairly straight forward..
    Enabled it, configured it, and went to check out and it is NOT [eeks typo alert I typed "now"] showing.. something is going on with the database is my best guess, but thats a little out of my comfort zone so I need some help here please...
    Last edited by wkdwich; 03-10-2010 at 01:30 PM.
    Debbie D
    NY & VA

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    Default Re: Enabled but not showing

    When you say uninstalled and removed via ftp, I assume this means you disabled and removed via the admin panel first. Then you deleted the files and uploaded fresh copies again.

    If not, the first thing you need to do is disable and remove from the admin panel. Then activate them again. That will clean out the old database entries and put fresh ones in.

    Next, be sure you have not selected specific payment modules for customers/groups. That will not allow any modules that are not specifically enabled to be displayed even if installed.

    Next, be sure you have not limited the module to a specific zone that your customer is not a part of, again it will not display.

    That is where I would start. If none of those work, your database may indeed be corrupted, and if it is a development store, re-start with a clean database.
    Michael Sasek
    osCMax Developer


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  5. #5
    osCMax Testing Team wkdwich's Avatar
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    Default Re: Enabled but not showing

    Yes, I disabled via the Admin panel, then FTP'd in and completely deleted the files in the /includes/modules and related /includes/languages/modules folders on the server

    Prior I did try deactivating and re-installing via admin and they still do not show up on the customer side

    This cart has no customer groups set up, just the default

    Specific payment modules have not been set up for the default customer group

    The payment modules have not been set to be limited to any specific zone

    This particular cart had been seriously hacked.. We hired ridexbuilder to do the upgrade and harden the install (he did a fantastic job BTW!) I have spoken with him and he has no clues either.

    The paypal and check modules continue to show and function properly even after removing all active modules and re-installing them

    When the CC module is activated/installed all the proper entries are made in the DB, it shows as TRUE, it works fine on the admin side

    The COD and CC by Fax/phone module are demonstrating the same behaviour, not showing up on the customer side, all entries are showing proper to the best of my knowledge, in the DB and show in the edit invoice screen on the Admin panel

    I am leaning towards an issue either with the checkout_payment pages or the DB myself, but clueless.. I haven't had a real solid chance to examine the change in 2.0.15 from the older version this cart was running
    Debbie D
    NY & VA

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    Default Re: Enabled but not showing

    Check your configuration table after you disable/remove the modules in the admin panel. I am guessing that you still have entries in the configuration table for both of the payment modules that are giving you problems.

    You will have to manually clear out the records for these modules in the configuration table (if they are there, which I suspect they are). I have seen this sort of behavior before, and it is usually due to duplicate configuration data for the modules in question.
    Michael Sasek
    osCMax Developer


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    Smile Re: Enabled but not showing

    Have you made any backups in the modules/payment directory?

    I think there is a bit of code in modules.php that looks through this folder and then checks the dbase for configuration settings ...

    Slightly left field - but you never know!

    Regards,
    pgmarshall
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  8. #8
    osCMax Testing Team wkdwich's Avatar
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    Default Re: Enabled but not showing

    Quote Originally Posted by michael_s View Post
    Check your configuration table after you disable/remove the modules in the admin panel. I am guessing that you still have entries in the configuration table for both of the payment modules that are giving you problems.

    You will have to manually clear out the records for these modules in the configuration table (if they are there, which I suspect they are). I have seen this sort of behavior before, and it is usually due to duplicate configuration data for the modules in question.
    Thanks Michael.. any particular search terms I should be using in the DB?? I imagine I only need to search the configuration table??? I searched for modules_payments and CC_ Anything else???

    A quick search doesn't have anything stand out here.. With the CC Module removed I have 416 records, with it enabled/installed I have 441 records I exported the DB if you want to take a quick look
    Debbie D
    NY & VA

  9. #9
    osCMax Testing Team wkdwich's Avatar
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    Default Re: Enabled but not showing

    Quote Originally Posted by pgmarshall View Post
    Have you made any backups in the modules/payment directory?

    I think there is a bit of code in modules.php that looks through this folder and then checks the dbase for configuration settings ...

    Slightly left field - but you never know!

    Regards,
    If I understand you right here.. you mean something like:

    cc.php
    cc.bak.php

    if that is correct, then the answer is no.. there are no backup copies of the modiles files, I just double checked..

    There was 2 additional files in the langauages folder:
    efsnet.php
    egold.php

    hang while I remove them and see if that makes any difference.. nope no difference there.. the CC module still does not show up
    Debbie D
    NY & VA

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    Default Re: Enabled but not showing

    You would be looking for a constant defined in the configuration table like MODULE_PAYMENT_...something. If you want the exact constants, just edit the actual payment module file and look at the bottom of the file. All the stuff that gets added to the db will be there. Then just look for it in the configuration table.
    Michael Sasek
    osCMax Developer


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