Why won't you help me?

**bico959** · 07-23-2009, 11:17 AM

why do you keep closing my thread out? Why can't you help me? The email files were changed by oscMax, so it IS an oscMax issue. I have set up email on the server like you suggested in the other thread that you closed so i couldn't post. Still not working. Can you PLEASE help? I've googled but can't find any info on how to deal with this anywhere else but here. PLEASE HELP ME... and I will go away.
Rob

**MindTwist** · 07-23-2009, 07:30 PM

I can only see where they closed your thread one time (unless it is completely gone, which I doubt). And, as you have already been answered, you obviously need an email server to send emails.

- If you are just testing a store locally, you will have email server when you move to a real host.

- If you are planning on hosting your store yourself, ... oh wait, you are not.

- If you want to use a third party email server (like your personal AT&T account), then find out how to configure it yourself. If AT&T requires authentication, then you will have to find out how to do it yourself, since it is something that does not come with OSCommerce/OSCMAX (and guess why? because it is a very bad idea)

**bico959** · 07-23-2009, 07:42 PM

i found a way to deal with this. OScommerce has a contribution that fixes the problem. Thanks for the info...

**jpf** · 07-24-2009, 06:14 PM

Originally Posted by bico959

why do you keep closing my thread out? Why can't you help me? The email files were changed by oscMax, so it IS an oscMax issue. I have set up email on the server like you suggested in the other thread that you closed so i couldn't post. Still not working. Can you PLEASE help? I've googled but can't find any info on how to deal with this anywhere else but here. PLEASE HELP ME... and I will go away.
Rob

You been answered - it not an OSCMAX related issue/problem/bug/feature to setup or configure a SMPT server.

I don't think osCMax ever changed your server's email configuration - so it is not a osCMax issue. Since osCMax (and may other version of osC) are installed on 100,000+ servers - emails works just fine for the other 99,999+.

I am not a server "expert". But I can even setup an configure a SMTP or even a windows based "sendmail" server. I have GOOGLE for YOU on this issue and had found way over 4,000,000 of possible ways on how to setup mail server on Windows. Like this or this.

If you want to use something that work - fine. Just totally unneeded for any proper production server and is bad idea if you don't know what your doing (which is obvious).

I am not heavy handed - but if we wanted you gone it would have already have been done..... but that is just way to rude - and we don't want to do that unless the person is really bad (ie a SPAM poster).

Something that is a bad idea and is bad practice does not mean that something will go bad today - but it will when you lease expect it. I don't encourage bad ideas - hence why when you did a service request on my commercial site - I originally answers with a minimal solution but did not accept work that is based on implementation of a bad idea and will not respond again to help implement that bad idea.

I have people that want to pay me to stop bad practices and to get thing done the right way.

In my day job - I have spent on IT resources nearly 90,000 just on IT Consultants and about the same for IT Programing in the last 6 months (out of 250,000 total spent on just IT) to implement a nearly 3/4 million dollar project over then next 2 years. (No I can't pocket it myself - besides I deal with larger amount than that on a daily bases)

Spend 60 or 70 bucks a year is like nothing. I make that on Monday evening working for a friend to help him out. Well, Okay it was more like $50 and I was there for like 2 hours.

**bico959** · 07-24-2009, 06:47 PM

Did you ever go into an auto parts store and try to buy something you know you need and want and they try to talk you out of it and treat you like you are an idiot? I know what i want to do and how i want to do it. Yes i can have someone else host this stuff but this is my hobby and this is how i want to do things.

And you charged your friend to help him? That says it all... Thanks for your "help".

**jpf** · 07-25-2009, 01:47 PM

So why do you go into an auto part store to get bags of cement for your drive way to park car on? Hey it is FOR your car right!

I am sure the auto part store "forum" would inform you of where to get what you need. But will most likely not explain the types and grades of the different cement brands and manufacture (cause each store could have different types) and show you how to mix, apply and finish it. They might tell you to talk to an expert on the cement "forum" or go and read the instructions on the bag.

PS: I did not "charge" him. He needed professional help for his business and offered to pay - knowing that normally for that work I would normally get paid more that that.

I guess if you have a business - you would get all your friends to help out, expecting that you would give them nothing and you get keep all the profit. That says it all... I bet they would thank you "helping" you out.

**bico959** · 07-25-2009, 04:03 PM

that's a bit off don't you think? more like i went into a foreign parts store and was asking about a Chevy transmission. i get that. When you consider that oscMax uses the email system from oscommerce, you do somewhat have to support it. Maybe, to be more productive, you could have told me that you don't support the parts of oscommerce that are original and only the oscmax mods. I get that. no problem. what i did take offense to is the shutting down of the thread without the ability to reply to your comment. It's very "i'm getting the last word" and not necessary. In the interest of being helpful, if that is what you truly are looking to do, you could simply have pointed me to the files that are part of the email function, suggested some ideas and been done. Is it helpful that you spout about your function of your job and the money you are responsible for? not really. I assume, because you are the support person and have the moderator and associated credentials, that your information is credible. Puffing up your ego helps me not in the slightest. I appreciate your links to information on the sendmail server as i have never set one up. I have been working with networks for years and simply never been down that road. I guess the word was missing was "sendmail". I followed your suggestions as best i could before you cut me off on the first thread regarding this but was unable to continue because i had additional questions. I got a brick wall. Point me elsewhere and i'm done. I now have that info and will go elsewhere. Again, i appreciate the help.

**jpf** · 07-26-2009, 01:03 AM

Uh no..not a bit off. A transmission still does the same fuction - regardless of the form factor or manufacture. If you go into a "transmission repair shop" and still ask for that cement that hold up your car that has a transmission - they would still tell you to look elsewhere like a home reno or cement place..

The underlining SERVER and the configuration of BASIC server software is not part of the Ecommerce software. Think of the Ecommerce sofware as a type of CAR and we are like auto parts store that specializing in Ecommerce cars called osCMax.... Yes if you ask about the ZenCart car- we may have some parts - and we can direct you a bit better......

Now a server is like roads - There are slow roads and fast roads and gavel road..... each one lets certain type of vehicles like bicycles motor-bikes trucks and even cars run on it..take the osCMax as a car-don't know how the server or roads are made but know which type of road it can run on..... If you build your own non-standard road and leave major holes in it or gaps - what is the car going to do. Stop, brake, or not work very well. If you ask the Auto parts store about how to fix the broken car? is it osCMax car? - Sure....but how to fix the broken road?...well you made the road or if you did not - well then they would tell you to go to "road store" to find your solution like cement.

But if the auto store agreed with you on fixing the road by filling it with say mud....what would we be saying? Mud is a bad idea - yea it may work. Until it rains and/or a lot of cars go on it--it will not be a pretty site.

And yes the osCommerce (and thus much of osMax) is a foreign or import car - however like Toyota USA (much like osCMax) - many are made domestically with local and imported parts. Now us as a "foreign parts store" or a Toyota approved repair shop (ie: we support osCMax) - if you ask about a Chev (lets say X-CART - which is also php based) transmission and we only have part that work with Toyotas we may have a few parts that are interchangeable - like bolts and OIL, maybe a even bearing - cause they are "standard parts".... But don't expect us to know or make recommendations on fixing a road - specially when it is NOT a recommended road.

We not a support site that specialized in server setup and configurations - we are not a support site for EasyPHP or any other WAMP. Most of which - if not ALL - states clearly that they are not recommended or should NOT BE USED for production servers. As these have many function turned off and is not configured for full time use. Mostly they are a developmental tool.

Why would not look into your server's email setup (the road). It not a function of osCMax(the car).

Yes osCMax uses the same technology as osCommerce. Which uses certain common server standards (like car bearing or PHP etc). If you use something that is NON-Standard or as in your case is not properly setup. Why would osCommerce or osCMax support that? Or in my case..Why would I endorse or recommend a very poor solution.

**bico959** · 07-26-2009, 10:34 AM

i prefer to inform people and then let them make "an informed decision". As an engineer, i'm for solving the problem. And, just so you konw, I've been running websites on my windows platform for nearly 10 years, trouble-free. YOU don't recommend it. fine. This is what works for me and is what I WANT to do. Providing this contribution then not supporting the many people that ARE running this on a windows platform is ignoring all the many people that are like me: solving the problem and doing just fine. if you don't recommend it, DON't but that doesn't mean you have to be condescending and rude about it (shutting down threads, etc. ). Maybe you should put a huge disclaimer in front of the download for this saying it's not supported on a Windows platform. At least then you would be screening out a lot of people and you probably won't have nearly as many posts to deal with here. From someone that worked in customer/tech support for a very high end TV studio produciton as a career, I can tell you: you have a lot to learn about "support" and about how to work with people. Good luck. This will be my last post. you can shut down this thread now. I know you want to.

**MindTwist** · 07-26-2009, 01:30 PM

From what I have seen, nowhere has been said that there is no support for Windows platform. I would not recommend it, but OSCMAX (and OSCommerce) can run perfectly under a Windows platform.

But, OSCMAX, as other programs has some requirements. They might be something like a web server, a SQL server, PHP, and of course an email server if you expect to send any emails (which I guess that anyone who wants to have an online store, wants to do).

If you want your online store to automatically print all emails on paper, print the address on a sticker, and have someone email the order inside an envelope instead of sending emails, you can of course do so. But the fact that you do not want to have an email server doesn't mean that OSCMAX isn't working, since you are the one that does not want to meet a given requirement (for whatever reason you might have).

You state on your first post that it IS a OSCMAX issue that you can not send emails using your personal AT&T account. I say that it IS NOT an OSCMAX issue, since you are the one that wants to do things their way and doesn't want to use an email server, and it IS NOT an OSCMAX issue that it doesn't print emails and puts them on an envelope to be mailed, but of course you can go ahead and make whatever adaptation you need to make it happen.

If you have already been able to make it work with an external email account, on an external email server that requires authentication, good for you.