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Authorize.net Error

This is a discussion on Authorize.net Error within the Authorize.net forums, part of the Payment Modules category; When I try to place an order in Live mode with my own real credit card, I get the following ...

      
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    Default Authorize.net Error

    When I try to place an order in Live mode with my own real credit card, I get the following non-descript error message:

    There has been an error processing your credit card

    Please try again and if problems persist, please try another payment method.
    The thing is the charge IS getting through to Authorize.net and being approved. I just cant finish the order process in checkout. I resolved my other issues in another thread and can checkout with Money Order, COD, and Paypal(it takes me to Paypal.com but I have not set up the Paypal payment module to work with my Paypal account yet).

    I currently have the Authorize.net payment module set with the following settings. I have the correct Login ID and Transaction Key set. I have MD5 Hash setup with a 32 character code/password. Transaction Server is set to Live. Transaction Mode set to Live. Transaction Method set to Authorization. Curl box I left blank.

    Anyone have a similar problem or suggestions?

  2. #2
    Senior Member blackhawk's Avatar
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    Default Re: Authorize.net Error

    that's usually happens if you are using SIM and waited too long to process the order form on authorizes' page.

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    Default Re: Authorize.net Error

    OK< and unanswered post...and the original poster never returned.

    Michael?

    Could?? It have anything to do with this?

    I am so brain dead over all this...it is pitiful

    authorize.net problems - osCommerce Community Support Forums

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    Default Re: Authorize.net Error

    Quote Originally Posted by blackhawk View Post
    that's usually happens if you are using SIM and waited too long to process the order form on authorizes' page.
    Hello BH, and happy holidays from Wisconsin.

    It was mentioned to me by pgm that you possibly are using AuthNet. I looked back thru a SIM post you made...there were no responses...

    I also see later posts where you're doing Paypal now also.

    Have you successfully been able to do a transaction with the CC AIM please?

    And if so...I am am wondering what version please?

    Thanks...jim

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    Senior Member blackhawk's Avatar
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    Default Re: Authorize.net Error

    sup trochia
    I apologize, I'm not using the AIM or tested with AIM, but instead using SIM which is working great for my customers as long as they don't get all the way to the form page that filles out their credit card info and wait longer than 5 minutes to submit that page. Outside of that, SIM is working great for me.

    Yes using Authorize SIM with Paypal, and check/money order and now trying to integrate echeck, all on oscmax 2.0.4

    bh
    Last edited by blackhawk; 12-30-2009 at 10:36 AM.

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    Default Re: Authorize.net Error

    Hey BH, thx for the reply...and the heads up on the SIM...

    Fast question back to you? You are using 2.0.3 or 2.0.4?

    Thx...Jim

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    Default Re: Authorize.net Error

    OK, For the first time...swung and trying SIM "out of the box" on 2.0.4 after a week of AIM with no results....As I had successfully for quite some time been running shop for 11 months w/out a single problem in 2.0RC3 of ocCMax.

    a) It is (SIM) is the only module I have installed

    b) I am at:
    Payment Method This is currently the only payment method available to use on this order. Credit Card (Processed by Authorize.net)c) Continue
    to confirm this order.

    d) I do this and returned > checkout_confirmation.php

    e) There is no place for entering the CC info?

    f) Pressing Confirm results =

    The following errors have occurred.

    (14) The referrer, relay response or receipt link URL is invalid.

    and > https://secure.authorize.net/gateway/transact.dll in URL bar.

    And yes, Authnet info is all correct..

    I also tried going into the Customer Details and set >
    Authorize.net Credit Card SIM

    And I get the same results?

    Thx again,

    Jim

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    Smile Re: Authorize.net Error

    Jim,

    It should not matter if you are using v2.0.3 or v2.0.4 as the only changes between these versions was the removal of the following files from the admin section.

    /admin/file_manager.php
    /admin/define_language.php

    However, I think you are using 2.0RC3 which is quite old now ... and different from 2.0.3 ... see this page in the wiki explaining the version history.

    Hope this helps a bit towards solving your Authorize.net issues ...

    Regards,
    pgmarshall
    _______________________________

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    Senior Member blackhawk's Avatar
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    Default Re: Authorize.net Error

    Your almost there!

    After the checkout_confirmation page on your test order you should be taken to Authorizes SIM gateway page to enter in the credit card information. the url looks something like this...


    In regards to (14) The referrer, relay response or receipt link URL is invalid.
    what did you specifically type into your box in your authorize.net page for relay uRL?
    It's sensative.

    also do you have ssl enabled on your site?

    bh
    Last edited by blackhawk; 12-30-2009 at 11:25 AM.

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    Default Re: Authorize.net Error

    re: also do you have ssl enabled on your site?

    No, not as of yet...nor did I set up the cart yet for SSL

    Could this be all it is?

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