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michael_s
09-29-2014, 04:44 AM
NOTE:
Platform moved to Zoho SalesIQ. Please install the new extension from http://addons.oscommerce.com/info/9148 and get the latest updates.

Zoho LiveDesk

This module adds the Zoho LiveDesk chat widget to your site.

With Zoho LiveDesk you can instantly connect to your customers and deliver instant support


Why LiveDesk?

In LiveDesk, you can customize the chat window color, text, logo, icons, input fields (Name, Email, contact number) and many more.

In the era of real-time communication and instant-everything, customers expect a prompt answer to their questions. With its neat web interface, Zoho LiveDesk allows agents to pick customer chat requests and help them to solve their problems instantly thorugh LiveSupport.

You can easily create, configure and customize your LiveDesk within minutes, Embed the customizable chat widgets into your website and provide a personalized Support experience to your customers.


Our Features

Chat Embed Customization
Support Customers from your Mobile Devices
Gaze into the future and see what your customers type as they type it and magically make custom solutions appear before they ever hit submit
Zoho LiveDesk Integration with Zoho CRM and Zoho Support
Powerful Reporting
Advanced organizational features, which includes departments.
Chat transfer and Monitor
Categorized Canned Messages
IP Blocking
Agent roles
Business hour

Download Zoho LiveDesk plugin now and sign up here for a free account here: https://livedesk.zoho.com/register.sas?source=osCommerce.description

More... (http://addons.oscommerce.com/info/9037)