PDA

View Full Version : Slow sending of store Emails



ozdunker
05-16-2011, 07:30 PM
There is a delay in receiving enquiry emails or order confirmation emails that were generated through the store.

Is this a program issue or a server issue? What system is responsible for sending the emails.

I know there is a delay of up to 45 minutes, as I see people online sending messages, and I also receive a payment confirmation email from authorize however then have to wait and wait for the order email to arrive.

My previous oscommerce store on another server didnt have this issue.

Any ideas appreciated.

michael_s
05-16-2011, 08:39 PM
osCmax sends the emails immediately. Best way to check is to watch the mail server logs as you complete an order. You will be able to see what happens on the sending server and can then check that against your receiving server.

ozdunker
05-18-2011, 10:48 PM
Thanks Michael. The hosting company have advised me that on the shared server that there is a queuing system for emails, thus the delays.