View Full Version : help with Online Gift Card

09-17-2008, 02:35 PM
Hi everybody!!!

This is my first post so I have to say thanks to you and to this forum

I installed the online gift card contribution and I have the followings situations:

I created 3 gift card products, checking the check box at the bottom of the page, but when I buy a gift card, it charges me the shipping. How could I take off this?

The gift card has a code, doesn't it? Is auto generated or do I have to do it manually? Where?

In admin, catalog, online gift card; I don't see anything, what is supposed to show this link? the gift card products, the bought gift cards or the used gift cards??

Sorry for my English. I hope you could understand it. I'm looking for a manual for this contribution. Any help is welcome.

Thanks in advance....

09-17-2008, 09:32 PM
Make sure the item has ZERO weight.

Might also try changing ADMIN - Configuration - Shipping/Packaging -"Package Tare weight" to zero as well.

09-18-2008, 02:19 PM
Thanks for your answer

I did the things you told me, but still it's charging the shipping. What else could be? :confused: