PDA

View Full Version : Confirmation order email sent when paying by Paypal not complete



thelookingglass
01-20-2008, 03:12 PM
Hi, :confused:

I am having problems with the confirmation order sent to the customer and storeholder by Oscommerce when somebody pays by Paypal.

The email sent by Paypal is ok, but the email sent by oscommerce does not show a billing or shipping address just a comma.

When paying by other methods eg, bank credit and cheque, the email is correct with all information, in fact the email layout appears to be slightly different as below:

Email sent using Paypal:

The Looking Glass
------------------------------------------------------
Order Number: 344
Detailed Invoice: http://thelookingglass.co.nz//account_history_info.php/order_id/344 (http://thelookingglass.co.nz//account_history_info.php/order_id/344)
Date Ordered: Friday 18 January, 2008

Products
------------------------------------------------------
1 x Etna D:Turquoise with Gold Leaf Horn-Shaped Lu () = $49.00
------------------------------------------------------
Test Discount Discount Applied: -$44.10
Sub-Total: $4.90
Free Shipping: $0.00
NZ Sales Tax: $0.54
Total: $4.90

Delivery Address
------------------------------------------------------

,


Billing Address
------------------------------------------------------

,


Payment Method
------------------------------------------------------
PayPal


Email sent using cheque:

Order Confirmation from The Looking Glass

Thank you for placing your order with The Looking Glass
------------------------------------------------------
Order Number: 351
Detailed Invoice: http://thelookingglass.co.nz//account_history_info.php/order_id/351 (http://thelookingglass.co.nz//account_history_info.php/order_id/351)Date Ordered: Monday 21 January, 2008ATTENTION: This email address was given to us by someone who had visited our well known online store. If this was not done by you please email us at info@thelookingglass.co.nz (info@thelookingglass.co.nz) Thank you for shopping with us and have a great day.

Products
------------------------------------------------------
1 x Etna D:Turquoise with Gold Leaf Horn-Shaped Lucky Charm Murano Glass Pendant () = $49.00
------------------------------------------------------
Sub-Total: $49.00
Free Shipping: $0.00
NZ Sales Tax: $5.44
Total: $49.00

Delivery Address
------------------------------------------------------
bbbbbbb bbbbbbb
aaaaaa
aaaaaaa
aaaaaa, aaaaaa
aaaaaa, New Zealand

Billing Address
------------------------------------------------------
bbbbbbb bbbbbbb
aaaaaa
aaaaaaa
aaaaaa, aaaaaa
aaaaaa, New Zealand

Payment Method
------------------------------------------------------
Cheque/Money Order

------------------------------------------------------
Make Cheque Payable To: The Looking Glass

Send To:
The Looking Glass
Mail Box 314
Private Bag 300-987
Albany
Auckland 0752
New Zealand

Please ensure you include your name, address and your order number on the back of the cheque.
Please do not send cash through the mail as we cannot take responsibility for it, if it goes missing.
Your order will only be despatched once we receive payment. Please allow 5 business days for clearance of personal cheques.
Full payment is to be received within 7 business days or the order maybe cancelled and item/s put back into stock.

------------------------------------------------------
We hope you enjoy your purchase.
Please contact us if you have any questions regarding your order.

Regards

The Looking Glass